Director of Sales

One-Hundred-Twenty-Five room hotel located in Mt. Pleasant, SC is accepting resumes for Director of Sales. Facilities include banquet and meeting spaces and food & beverage outlets. The position is responsible for all sales, marketing, and revenue functions of the hotel, and requires strong organizational, communication, and time management skills. Positive, friendly, team-players are highly encouraged to schedule an interview. Bright smiles are a bonus!

Essential Job Functions Include:

• Provide direct administrative and sales support to the General Manager
• Serve as the primary on-property contact for incoming sales inquiries, group requests, and meeting space availability
• Respond promptly to leads, requests for proposals (RFP's), and client correspondence
• Coordinate group room blocks, rooming lists, billing arrangements, meeting space
• Prepare and distribute group agreements, event documentation, banquet event orders, and group resumes
• Maintain accurate records within the sales database, including lead activity, sales calls, client correspondence, group status updates, and account information
• Assist with prospecting efforts through telemarketing, outbound sales calls, lead generation, market research, and account development activities
• Conduct follow-up comunications with clients before, during, and after events to ensure satisfaction and identify future business opportunities
• Coordinate and assist with client site inspections, sales presentations, property tours, and VIP arrivals
• Monitor group pickup, room block utilization, and payment statusto ensure accurate forecasting and successful program execution
• Prepare weekly, monthly, and quarterly sales reports, forecasting information, sales activity summaries, and performance tracking documents
• Collaborate closely with Front Office, Housekeeping, Food & Beverage, and other operational departments to communicate client requirements and ensure excellent execution of group programs
• Conduct routine inspections of meeting space and guest areas to ensure readiness for client visits, site tours, and events
• Support social media initiatives, email marketing campaigns, and sales collateral preparation
• Prepare welcome amenities, arrival communications, handwritten guest recognition notes, and other customer engagement initiatives for key accounts and VIP guests
• Participate in community networking functions, such as chamber events, convention, visitor's bureau activites, and other networking opportunities

Experience & Education:

• Progressive sales experience in a Hilton hotel environment is preferred
• Experience in administrative functions, telephone, email, and filing systems required
• Experience with Delphi FDC, Sales Pro, brand's PMS and/or sales related applications is a plus
• Proficient in Microsoft 365 or similar computer applications
• Minimum High School Diploma or equivalent

Compensation and Benefits:

• Salary will be discussed during the interview process
• Paid time off
• Employer sponsored health insurance
• Brand discount programs

(Ref: 255)