Rental Shop Supervisor

Job Summary

The Rental Shop Supervisor's main duty is to be responsible for all aspects regarding the daily operations of the Rental Shop.

Essential Job Functions

•    Greet guests and provide superior guest service at all times.
•    Train, assist and manager all rental shop employees.
•    Adjust ski and snowboard equipment according to the information provided on the rental form as well as teach those skills to others.
•    Be responsible for opening as well as closing duties.
•    Ensure that all rental paperwork throughout Rental Shop is filled out completely and accurately by all parties.
•    Be able to inspect equipment upon return and place in proper location.
•    Educate the customer on the proper use of the equipment. 
•    Wax and maintain equipment.
•    Organize/maintain a clean working environment in and around the rental shop.
•    Manage and track all assets and perform daily inventory checks.
•    Be responsible for handling a revolving bank.
•    Manage ski check.
•    Assure timeclock systems are properly update daily.
•    Responsible for cash handling, cashier closeouts and trouble shooting sales points.

Non-essential Job Functions

•    Help out in other departments as needed.
•    Snow removal
•    Remove garbage around the area.
•    Ensure employees work in a TEAM atmosphere. 

Requirements

•    Must be 18 years of age.
•    Previous Tech experience with Skis and Snowboards preferred
•    Must be able to deal with high volumes of people in a friendly, courteous     manner.
•    Must not be color blind.
•    Must have prior experience in managing people and equipment.
•    Must have prior experience in handling money.
•    Must have basic computer skills (Microsoft Office a plus)
•    Must have High School Diploma
•    Able to work well with others in a TEAM environment.
•    Able to lift 40lbs over your head.
•    Able to discipline when necessary.
•    Able to handle confrontations.
•    Must be able to delegate properly based on days priorities. 
•    Must be able to work Holidays, Weekends and Nights.
•    Must be able to stand entire shift.  

Equal Employment Opportunity
Mt. Hood Skibowl provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment based on race, color, religion, age, sex (including pregnancy, childbirth, and related medical conditions), national origin, marital status, disability, genetic information, military service, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable federal, state, or local law.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Mt. Hood Skibowl prohibits retaliation against anyone for reporting discrimination or harassment in good faith or participating in an investigation.

Skibowl’s Mission
To create a memorable winter and summer mountain experience in harmony with our natural environment through a passion for delivering excellence!