What are the responsibilities and job description for the Front Office Dental Receptionist position at MT Dental Care- Burbank?
Overview
We are seeking a friendly and organized Front Desk Receptionist to join our team. This role is essential in providing excellent customer service and ensuring the smooth operation of our front office. The ideal candidate will have experience in a dental office setting, possess strong communication skills, and be proficient in managing medical records and appointment scheduling.
Responsibilities
- Greet patients and visitors warmly, providing a welcoming atmosphere.
- Manage incoming phone calls with professionalism, demonstrating excellent phone etiquette.
- Schedule appointments and maintain an organized calendar for the office.
- Handle patient check-ins and check-outs efficiently.
- Maintain accurate medical records using Open Dental software.
- Assist with filing and organizing patient documents to ensure easy retrieval.
- Address patient inquiries and concerns promptly, ensuring a high level of customer satisfaction.
- Collaborate with staff to facilitate smooth operations within the office.
Requirements
- Previous experience as a medical receptionist or in a similar front desk role, preferably in a hospital or dental office setting
- Strong organizational skills with attention to detail for managing medical records effectively.
- Excellent verbal and written communication skills; bilingual candidates are encouraged to apply.
- Ability to multitask and work efficiently in a fast-paced environment.
- A professional demeanor with a commitment to providing exceptional patient care.
Join our team and contribute to creating a positive experience for our patients while enhancing your skills in a supportive environment!
Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Benefits:
- 401(k)
- Paid time off
Schedule:
- Monday to Friday
Work Location: In person
Salary : $20 - $25
