What are the responsibilities and job description for the Demand Planning Manager position at mSupply?
About mSupply TM
mSupply is North America’s leading distributor of OEM repair parts and equipment, serving professionals in the appliance, HVAC, plumbing, commercial kitchen, and pool/spa industries. Headquartered in St. Louis, MO, mSupply is a multi-billion-dollar enterprise offering an extensive product range, industry expertise, and seamless service. With more than 2,000 associates across the U.S. and Canada, mSupply’s family of brands delivers with speed, reliability, and precision through its branches, distribution centers, and extensive fleet of delivery vehicles. Shipped orders reach 93% of U.S. customers via next-day ground delivery and 100% within two days. For more information, visit mSupply.com.
mSupply is North America’s leading distributor of OEM repair parts and equipment, serving professionals in the appliance, HVAC, plumbing, commercial kitchen, and pool/spa industries. Headquartered in St. Louis, MO, mSupply is a multi-billion-dollar enterprise offering an extensive product range, industry expertise, and seamless service. With more than 2,000 associates across the U.S. and Canada, mSupply’s family of brands delivers with speed, reliability, and precision through its branches, distribution centers, and extensive fleet of delivery vehicles. Shipped orders reach 93% of U.S. customers via next-day ground delivery and 100% within two days. For more information, visit mSupply.com.
Job Summary
The Demand Planning Manager, will lead the development of accurate, data-driven demand forecasts and drive alignment across Sales, Operations, and Finance. The person will translate demand signals into actionable plans that improve service levels, optimize inventory, and support profitable growth.
Job Duties amp; Responsibilities
- Develop and maintain SKU-level demand forecasts by location, using historical data, seasonality, and market trends
- Lead the demand planning cycle within the S&OP process, driving alignment to a single consensus plan
- Translate forecasts into actionable plans for purchasing, replenishment, and inventory deployment
- Monitor and improve forecast accuracy and bias, implementing corrective actions to increase reliability
- Partner with Sales to incorporate promotions, pricing changes, and customer-specific demand inputs
- Identify and proactively manage demand risks, including stockouts, excess inventory, and slow-moving SKUs
- Support inventory optimization, including safety stock, reorder points, and SKU rationalization
- Provide insights to warehouse and transportation teams for labor planning and capacity alignment
- Conduct scenario analysis to assess impacts of demand variability, supply disruptions, and business changes
- Deliver regular reporting on demand trends, forecast performance, and business risks
Qualifications
- 5 years of experience in demand planning, supply chain, or inventory management, preferably in a distribution environment
- Strong analytical skills with experience in forecasting tools and data analysis (Excel, SQL, or planning systems)
- Experience leading or participating in S&OP or cross-functional planning processes
- Ability to connect data insights to operational and financial outcomes
- Strong communication and stakeholder management skills
- Experience with ERP and demand planning systems (e.g., SAP, Oracle, NetSuite, Kinaxis, Blue Yonder, or similar)
- Experience with BI tools such as Power BI or Tableau preferred
- Preferred Qualifications
- Experience in multi-location distribution or branch networks
- Familiarity with inventory optimization concepts such as safety stock modeling and service level trade-offs
- MBA or advanced degree (a plus, not required)
Physical Demands amp; Work Environment
This position may require over 40 hours per week and includes regular physical activity such as:
- Prolonged periods of sitting at a desk and working on a computer
- Frequent use of hands and fingers for typing, data analysis, virtual communication
- Minimal lifting (typically up to 10-15 pounds, such as a laptop, documents, or office supplies)
- May require occasional travel (if applicable), which involves walking, standing, and sitting for extended periods
What We Offer:
We prioritize your well-being from day one with a comprehensive benefits package that includes:
- Medical, dental, vision, and prescription coverage effective immediately
- 401(k) plan with company contributions
- Life insurance and short-term disability coverage
- HSA/FSA options and an Employee Assistance Program (EAP)
- Paid time off, including vacation, holidays, and personal days
- Weekly pay, employee discounts, and more
Equal Employment Opportunity amp; Pre-Employment Requirements
mSupply is an Equal Opportunity Employer. We make employment decisions without regard to sex, age, race, color, creed, religion, national origin, citizenship or immigration status, sexual orientation, gender identity or expression, disability, genetic information, marital status, veteran or military status, or any other status protected by applicable federal, state, or local law.
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We are committed to providing reasonable accommodations for qualified individuals with disabilities and to applicants with sincerely held religious beliefs, in accordance with applicable law. To request a reasonable accommodation, please contact careers@msupply.com.
Final offers of employment may be contingent upon completion of job-related pre-employment checks and screenings permitted by law for the position. For roles that require operation of a company vehicle, a Motor Vehicle Record (MVR) check may also be conducted to determine insurability. This employer participates in E-Verify to confirm employment eligibility in the United States.