What are the responsibilities and job description for the Office 365 Administrator position at MSK Infotek?
Job Title: Systems Administrator / Office 365 Admin
Location: Calhoun, GA or NYC (100% Onsite) - Monday to Friday
Job Type: Full Time
Hands-on experience with Defender, Purview, Sentinel, Azure AD, and Office 365.
Key Responsibilities
Microsoft Intune & Endpoint Management
Administer Microsoft Intune for Windows, iOS, and Android devices.
Deploy compliance policies, configuration profiles, and application packages.
Manage Windows Autopilot for device provisioning and streamlined enrollment.
Security & Compliance
Implement and manage Microsoft Defender for Endpoint for protection and threat detection.
Collaborate with security teams on Microsoft Purview (data governance) and Microsoft Sentinel (SIEM).
Monitor and remediate non-compliant devices to maintain security standards.
Helpdesk Support & End-User Services
Provide on-site support for desktops, laptops, and mobile devices.
Respond to user requests via Jira tickets and email.
Handle employee onboarding and offboarding, including:
Device setup, Intune enrollment, and application configuration.
VPN, Teams, Outlook, and Microsoft 365 access setup.
Secure data handling for departing staff.
Coordinate vendor service calls and assist telecom/network technicians.
Support on-site network and security deployments as needed.
Documentation & Communication
Maintain accurate documentation for procedures, troubleshooting, and SOPs.
Communicate effectively with both technical and non-technical staff.
Manage multiple priorities while meeting SLAs and deadlines.