Sales Representative (Builder)

Summary: The Builder Sales Representative is responsible for growing and developing sales and profit margins for MSI’s porcelain, natural stone, wall tile, countertop, hardscape, and mosaic product lines by specifying materials within the Builder Channel in an assigned geographic territory.

Note: Please note that the Builder Sales Representative position at MSI is a salaried role and is not commission-based.

To perform this job successfully, the individual must be able to complete the following essential duties and responsibilities:

• Build and maintain strong relationships with builders to specify MSI materials across product categories.
• Present MSI products—including natural stone, slab, tile, hardscape, porcelain tile/pavers, mosaics, and quartz—to key decision-makers.
• Understand MSI products, market competition, and strategies to effectively position offerings.
• Conduct regular sales calls with builders and design centers within the assigned territory.
• Establish and maintain close working relationships with builders’ key purchasing personnel.
• Communicate MSI’s competitive advantages to installation and countertop fabrication companies, positioning MSI as the vendor of choice.
• Serve as the point of contact for all internal and external communications with builder channel customers and MSI decision-makers.
• Conduct ongoing market research and analysis within the assigned region.
• Manage builder displays, product samples, and selling tools to support sales efforts.
• Utilize marketing materials such as catalogs, brochures, and vendor collateral to promote MSI products within the territory.
• Investigate and resolve customer issues related to deliveries, returns, credits, and other service concerns.
• Represent MSI at trade shows and industry events as required.
• Willing to travel up to 90%, with most travel being local and occasional overnight trips.
• Perform additional duties as required or requested.

Additionally the candidate must meet the following Education and/or Experience requirements:

• Bachelor’s degree preferred
• Must possess a valid driver’s license
• Previous sales experience is a plus
• Industry experience is beneficial but not required
• Strong math skills for calculating discounts, interest, commissions, percentages, area, and volume.
• Self-motivated and results-driven, with the ability to work independently and in teams.
• Proficient in Microsoft Office; experience with CRM platforms preferred.
• Strong communication, presentation, problem-solving, and negotiation skills
• Bilingual in Spanish is a plus.

Work Hours: Monday to Friday from 08:00 AM to 05:00 PM, 2 Saturday(s) a month from 09:00 AM to 01:00 PM

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use their hands to handle objects, tools, or controls; reach with their hands and arms; and communicate verbally. The employee frequently walks, stands and occasionally sits.

The employee must regularly lift, pull and move up to 25 pounds and occasionally up to 50 pounds. Specific vision abilities required by this job include close vision.

Benefits: MSI offers a comprehensive benefits package designed to support and reward our employees. Benefits may include referral, holiday, and annual bonuses or commission opportunities; annual merit-based increases; Paid Time Off; Medical, Dental, and Vision Insurance; company-paid Short Term and Long Term disability; company-paid Life Insurance; Tuition Reimbursement; 401(k) plans with company matching contributions; charitable donation matching programs; and free company-sponsored tutoring. About MSI:Founded in 1975, MSI is a leading supplier of flooring tile, countertops, wall and backsplash tile and hardscaping surfaces products in North America. Headquartered in Orange, California, MSI also maintains over 50 state-of-the-art showroom and distribution centers across the U.S. and Canada. MSI's product line includes an extensive offering of Granite, Quartz, Porcelain, Luxury Vinyl flooring, Slate, Marble, Travertine, Sandstone, Limestone, Quartzite, onyx, stacked stone and pavers imported from over 36 countries on six continents.