Sales Representative (Flooring)

Summary: The Sales Representative is responsible for driving the growth and development of sales and profit margins for MSI’s Tile product lines within the retailer and dealer network, located within an assigned geographic territory.

To perform this job successfully, the individual must be able to complete the following essential duties and responsibilities:

• Establish and maintain strong relationships with existing and prospective customers within designated territories, focusing on retailer and dealer networks, to drive sales and promote flooring and countertop products.
• Provide product knowledge and training to store personnel, enabling them to effectively present products and negotiate with consumers.
• Understand company products, market competition, and strategies to position products advantageously.
• Manage displays, samples, and selling tools to ensure availability for customers.
• Consult with dealers on retail pricing, advertising, promotions, and ROI, leveraging an understanding of retail business financials.
• Quote prices, discuss credit terms, and prepare sales contracts for customer orders.
• Estimate delivery dates for customers based on company delivery schedules.
• Analyze sales reports to identify opportunities with current and potential customers.
• Utilize marketing tools, such as catalogs, brochures, and vendor collateral, to expand territory reach and promote company products.
• Research and analyze customer needs and market trends to better understand demand.
• Resolve customer claims and issues related to deliveries, returns, and credits.
• Attend trade shows throughout the year as required.
• Willing to travel up to 90%, with most travel being local and occasional overnight trips.
• Perform additional duties as required.

Additionally the candidate must meet the following Education and/or Experience requirements:

• Bachelor’s degree preferred
• Must possess a valid driver’s license
• Previous sales experience is a plus
• Industry experience is beneficial but not required
• Strong math skills for calculating discounts, interest, commissions, percentages, area, and volume.
• Self-motivated and results-driven, with the ability to work independently and in teams.
• Proficient in Microsoft Office; experience with CRM platforms preferred.
• Strong communication, presentation, problem-solving, and negotiation skills
• Bilingual in Spanish is a plus.

Work Hours: Monday to Friday from 08:00 AM to 05:00 PM

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use their hands to handle objects, tools, or controls; reach with their hands and arms; and communicate verbally. The employee frequently walks, stands and occasionally sits.

The employee must regularly lift, pull and move up to 25 pounds and occasionally up to 50 pounds. Specific vision abilities required by this job include close vision.

Benefits: MSI offers a comprehensive benefits package designed to support and reward our employees. Benefits may include referral, holiday, and annual bonuses or commission opportunities; annual merit-based increases; Paid Time Off; Medical, Dental, and Vision Insurance; company-paid Short Term and Long Term disability; company-paid Life Insurance; Tuition Reimbursement; 401(k) plans with company matching contributions; charitable donation matching programs; and free company-sponsored tutoring. About MSI:Founded in 1975, MSI is a leading supplier of flooring tile, countertops, wall and backsplash tile and hardscaping surfaces products in North America. Headquartered in Orange, California, MSI also maintains over 50 state-of-the-art showroom and distribution centers across the U.S. and Canada. MSI's product line includes an extensive offering of Granite, Quartz, Porcelain, Luxury Vinyl flooring, Slate, Marble, Travertine, Sandstone, Limestone, Quartzite, onyx, stacked stone and pavers imported from over 36 countries on six continents.