Client Service Associate - Entry Level

We are a fast-growing event marketing company specializing in creating memorable brand experiences, live events, and experiential marketing campaigns. Our success is built on strong client relationships, exceptional customer service, and seamless event execution.We are seeking a driven and customer-focused Client Service Associate to join our team. In this role, you will act as the front line of client and attendee support, ensuring a smooth, professional, and high-quality experience before, during, and after events. This is an excellent opportunity for individuals passionate about customer experience, event marketing, and client relations in a fast-paced environment.Key ResponsibilitiesServe as the primary point of contact for client inquiries, delivering accurate and timely informationBuild and maintain strong client relationships by understanding goals, needs, and expectationsAssist event attendees with registrations, schedules, locations, and event detailsProvide a welcoming, professional, and engaging customer experience at all touchpointsResolve client and attendee concerns quickly with strong problem-solving and conflict resolution skillsCollaborate with internal teams to ensure efficient communication and issue resolutionMaintain clear communication across email, phone, and in-person interactionsKeep clients and attendees informed about event updates, changes, and announcementsPartner with event coordination and marketing teams to ensure seamless event executionQualifications & Requirements1 year of customer service experience (event marketing, hospitality, or marketing preferred)Excellent verbal and written communication skillsStrong ability to communicate information clearly, professionally, and confidentlyProven problem-solving and conflict-resolution abilitiesAbility to adapt quickly in fast-paced, live event environmentsCustomer-first mindset with a passion for delivering exceptional service experiencesHigh level of empathy, professionalism, and attention to detailWhy Join Us?Work with a rapidly growing company in the event marketing and experiential marketing industryGain hands-on experience in client services, event coordination, and brand marketingBe part of a collaborative, energetic, and team-oriented cultureOpportunities for career growth and advancement within the organizationDevelop valuable skills in customer experience, communication, and live event operations

Salary : $48,000 - $66,000