What are the responsibilities and job description for the Branch Administrative Assistant position at MSC SERVICES LLC?
Job Details
Description
Mortgage Solutions of Colorado, LLC d/b/a Mortgage Solutions Financial (“MSF”) offers a comprehensive benefit package and PTO (paid time off) for eligible employees. The benefit package includes Health, Dental and Vision Insurance, options to participate in a Health Savings Account, Flexible Spending Account, Health Reimbursement Arrangement, Life and AD&D coverage, voluntary Supplemental Life, voluntary Short-Term, Long-Term Disability and Supplemental insurance. In addition, eligible employees have the option to participate in a company retirement plan.
About MSF
MSF is a national mortgage lender based in Colorado Springs. MSF strongly believes every client should be served with integrity, dignity, and respect. Without compromise, MSF is committed to providing loans that are in the best interest of our clients, not our bottom line. We will continue to educate the community by empowering our clients to make responsible and informed fiscal decisions that result in greater financial peace of mind.
Role Overview
The Branch Admin Assistant will work closely with the Branch Manager to provide an exceptional experience to our branch employees and clients. The Admin Assistant will be required to complete tasks assigned in a timely manner. These tasks include but are not limited to the detailed loan level items listed below.
Essential Duties: In addition to related job duties as assigned, this position will:
• General administrative and clerical support for the office
• Receives, sorts and delivers mail from Fed Ex, UPS and Courier deliveries
• Organizes meetings and communicates daily with employees and customers through Outlook
• Answers multi-line phones and direct calls to correct departments
• Assigns Leads to Loan Officers
• Orders and keeps consistent inventory of office supplies
• Collects and logs loan payments
• Assists with shipping and handling for all departments
• Helps maintain office cleanliness and organization and coordination with facilities staff
• Order gift baskets for all closings
• Greet visitors
• Manage expense reports for all staff – submits bills to accounting
• Leads Tracking – submit a daily report for all company leads to be sent to managers
Qualifications
Qualifications, Experience & Knowledge
• Previous mortgage and administrative experience preferred
• Excellent computer and typing skills
• Proficient with Microsoft Office and internet use, ability to learn and utilize information systems
• Must be detail oriented, well organized and have the ability to multi-task
• Strong written and oral communication skills
• Interpersonal and teamwork skills
• Sense of urgency, demonstrated ability to work in a high stress, fast paced environment
• Takes Initiative and proactive
• Ability to maintain a positive attitude
• Must be dependable and punctual with assigned work hours
• 1 years of mortgage lending experience or related Admin
• Detail oriented, ability to set goals, meet objectives, take initiative, and complete tasks within deadlines
• Excellent written and verbal communication skills
• Analytical / Critical thinking—be able to anticipate problems and resolve early
• Knowledge and ability to take loan from submission to closing without oversight
• Ability to handle difficult situations independently while being solution oriented
• Ability to adapt to change in a fast-paced environment
Physical Requirements
• Stationary position; prolonged periods at a desk and working on the computer.
• Occasional movement about inside the office to walk to offices and office machinery.
• Occasional lifting up to 10 pounds, must be able to push, pull, pull up, bend at the knees and waist, twist body at the waist, raise and hold arms overhead, turn head-neck-shoulders as needed, grasp and hold tools and other items with hands, for either extended periods of time or many times throughout the workday.
MSF is an equal opportunity employer. All candidates for employment are considered equally and no distinction is made on the basis of race, color, national origin, age, religion, disability, sex, sexual orientation, gender identity, gender expression, marital status, genetic information, or veteran status. MSF is also committed to providing qualified applicants and employees reasonable accommodation, when necessary, to enable the individuals to complete the application process and/or perform the essential functions of the job. An applicant and/or employee requiring reasonable accommodation to perform any essential job function, should contact Human Resources
Salary : $16 - $18