Maintenance Director

As the Maintenance Director, you’ll be the driving force behind keeping a large residential community—typically 950 units—safe, attractive, and running like a well-oiled machine. You’ll lead a high-performing team, champion preventive maintenance, oversee all property and equipment needs, and ensure the community delivers a top-tier living experience while meeting key operational and financial goals.

If you’re a proactive leader with deep technical knowledge, a passion for problem-solving, and the ability to create an environment where both residents and team members thrive, we want to talk to you.

What You’ll Do

Lead & Coach a High-Performing Team

• Recruit, hire, train, coach, and evaluate maintenance staff; manage performance up to and including termination when necessary.
• Ensure your team remains fully trained, certified, and compliant with all company and safety requirements.
• Provide strong day-to-day leadership, technical direction, and mentorship.
  
  

Drive Operational Excellence

• Manage maintenance operations within the property's approved budget, with a focus on maximizing cash flow and adhering to purchasing guidelines.
• Prioritize and assign work orders, ensuring response and completion goals are consistently met.
• Oversee the make-ready process for vacant units and ensure top-quality turnover standards.
  
  

Champion Preventive Maintenance & Safety

• Develop and implement comprehensive preventive maintenance programs for buildings, systems, and equipment.
• Conduct safety meetings, ensure OSHA and all regulatory compliance, and correct unsafe conditions promptly.
• Maintain accurate documentation for inspections, equipment servicing, and preventive maintenance activities.
  
  

Ensure Exceptional Facility & Equipment Management

• Perform and oversee regular property inspections, ensuring the community remains in excellent condition.
• Manage all company-owned tools and equipment, including maintenance, inspections, and tracking.
• Establish emergency on-call procedures and participate in on-call rotations as needed.
  
  

Vendor & Compliance Oversight

• Manage vendor relationships, contracts, scheduling, and compliance.
• Review, approve, and submit purchase orders and invoices according to company guidelines.
• Assist with annual and semi-annual compliance inspections alongside the Community Director.
  
  

Enhance The Resident Experience

• Support resident retention efforts through quick, high-quality service delivery.
• Ensure all maintenance activities align with company standards and contribute to a positive living environment.
  
  

Other Responsibilities

• Participate in all aspects of property maintenance: grounds, custodial, corrective, deferred, and emergency work.
• Operate a company, personal, or rental vehicle for work-related responsibilities depending on needs.
  
  

What You Bring

• Education:
• Bachelor’s degree in Business Administration, Engineering, Construction Management, or related field (preferred).
• OR equivalent hands-on experience in multi-unit residential or public-use building maintenance (required).
• Experience:
• 5 years of building maintenance experience (required).
• Experience managing teams (highly preferred).
• Strong technical skills in electrical, HVAC, plumbing, carpentry, and general building maintenance.
• Skills & Attributes:
• Strong leadership with the ability to motivate, delegate, and develop a team.
• Excellent organizational and multitasking skills in a fast-paced environment.
• Service-oriented attitude with exceptional communication and interpersonal skills.
• Self-motivated, detail-oriented, and able to prioritize effectively.
• Physical Requirements:
• Ability to perform physical work and lift 50 lbs regularly (and more occasionally).
• Comfortable working outdoors in all weather conditions.
• Willing to work occasional on-call shifts.
• Certifications & Requirements:
• EPA HVAC Certification (required)
• OSHA-10 Certification (required)
• Valid in-state driver’s license (required)
  

Apply today for immediate consideration or reach out to Jennifer Branscome for details!

215-661-8834 x 108

jennifer@msbresources.com

This is an on-site position located in North Carolina.