Maintenance Technician I

Who We Are...

Merion Residential is a national residential property management company with beautiful communities throughout the eastern US. We are looking for a stellar candidate to join our amazing team. We offer an amazing compensation and benefits package, including a monthly commission incentive. If you have the talent and experience that we are looking for, we can’t wait to hear from you!

Job Summary

The Maintenance Technician is responsible for performing highly diversified duties to install, troubleshoot, repair, and maintain equipment and goods in Merion Residential’s communities. Follows safety, predictive, and productive maintenance systems, guidelines, and processes to support the achievement of the community’s business goals and objectives, with resident satisfaction being paramount.

Essential Job Functions

• Adhere to standardized diagnostic approaches for preventative maintenance and system troubleshooting.
• Participate in on-call emergency rotation and respond to emergencies as needed.
• Assist in training junior-level Maintenance Technicians.
• Troubleshoot all property systems and perform repairs.
• Conduct maintenance-related inspections, including building and alarm systems inspections.
• Inspect vacant units, ensuring turnovers are completed.
• Paint turnovers as needed.
• Utilize maintenance software programs to track work orders, inventory use, product replacement histories, and scheduled preventative maintenance.
• Ensure tools and equipment are in optimum condition.
• Inspect the work of subcontracted service providers and document work quality.
• Walk the grounds and common interior areas daily, removing litter and debris from lawns, planting beds, parking areas, sidewalks, ramps, and indoor spaces.
• When inclement weather occurs, remove snow and ice from sidewalks, walkways, steps, and driveways.
• Maintain resident relations by providing excellent customer service to all residents.
• Maintain regular daily office hours, and work weekends and holidays as scheduled.

Other Duties

• Make recommendations to maintain a proper inventory of supplies and tools sufficient for turning units.

• Perform non-complex electrical, plumbing, painting, and carpentry work orders. Also, assist with reconfiguring spaces including moving furniture, and assist with cleaning.
• Complete assigned service request orders in an accurate and timely manner per Merion Residential’s standards.
• Follow all preventative maintenance programs and guidelines to minimize emergency repairs and service requests.
• Adheres to the company’s safety programs and guidelines to minimize emergency repairs and service requests.
• Walk the property daily to maintain “curb appeal.”

This job description is not designed to cover or contain a comprehensive list of the activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities, and activities may change at any time with or without notice.

Knowledge, Skills, and Abilities

• 2 years of maintenance or construction experience.
• 1 or more years of experience as a full-charge maintenance technician preferred.
• Knowledge of maintenance systems, including inventory control, preventative maintenance, and work order record keeping.
• Basic knowledge of and ability to troubleshoot mechanical systems and equipment including HVAC, landscaping, carpentry, painting, electrical, and plumbing.
• Ability to provide technical assistance to other maintenance associates.
• Technical capacity – The ability to use a computer to input time data and to perform basic web-based tasks, including using Merion’s learning management system.

Required Education, Experience, and Certification

• A high school diploma/GED and completion of a craft apprenticeship, or an equivalent number of years of education and production maintenance experience.

• At least two (2) years of mechanical and industrial experience, HVAC preferred.
• A valid driver’s license.
• EPA Certification – The company’s expectation is that all Maintenance Technicians (including all Maintenance Technicians, Lead Maintenance Technicians, and Service Managers) staff members have their EPA certification (Type I & Type II at minimum, Universal preferred). For Maintenance Supervisors, EPA Universal certification is the standard.

Deadline for completion: If you do not have your EPA certification upon hire, the company requires that HVAC training and certification are achieved within 180 days of hire as a condition of continued employment. Continuing education and other on-the-job training are provided as part of the company’s professional development commitment.