What are the responsibilities and job description for the Regional Property Manager position at MRD Apartments?
MRD Apartments is seeking an experienced Regional Operations Manager to oversee our Northern Indiana portfolio of 4 properties encompassing 648 units across Warsaw, Auburn, Columbia City, and Kendallville.
About MRD Apartments
For over 50 years, MRD Apartments has been more than a property management company—we're builders, owners, and long-term stewards of thriving communities. Today, we manage 11,800 apartment homes across 11 states with a team of 380 dedicated professionals who take pride in creating places our residents love to call home. Our foundation is built on integrity, quality, and genuine care.
What We Offer
- Competitive compensation with annual performance bonus
- Comprehensive benefits package: Medical, Dental, Vision, Prescription coverage, Employee Assistance Program, Life and Disability Insurance
- 401(k) with company match
- Paid time off and paid training opportunities
- Career growth potential within a stable, established organization
- Employee discount and referral programs
The Role
As Regional Operations Manager, you'll drive operational excellence and financial performance across your four-property portfolio. You'll lead high-performing teams, optimize asset value, and ensure compliance while fostering a culture centered on exceptional resident experiences.
Key Responsibilities
Financial & Operational Leadership
- Drive financial growth and maximize NOI across all assigned properties
- Ensure accurate, timely financial reporting and record-keeping at each community
- Analyze market trends and competitive positioning to inform strategic decisions
Team Development & Leadership
- Lead, mentor, and develop Community Managers and Maintenance Supervisors
- Oversee hiring, training, and performance management processes
- Participate in and guide MRD Apartments University training initiatives
- Cultivate a customer-focused, professional culture across all teams
Property Performance & Compliance
- Conduct regular property inspections to uphold standards in service, safety, maintenance, and retention
- Monitor and coordinate maintenance operations and capital improvement projects
- Ensure full compliance with federal, state, and local regulations including Fair Housing, ADA, and OSHA
- Manage timely reporting of liability matters, community concerns, and workers' compensation claims
Marketing & Leasing Strategy
- Evaluate and optimize marketing programs to drive occupancy and resident retention
- Partner with on-site teams to execute effective outreach and leasing strategies
Qualifications
Required:
- Minimum 3 years of property management experience
- Excellent written and verbal communication skills
- Strong organizational and time-management abilities
- Working knowledge of Microsoft Office with Excel proficiency
- Exceptional customer service and marketing skills
- Ability to pass a criminal background check
- Alignment with MRD Apartments Core Values
Preferred:
Experience with property management software (Yardi Voyager and RentCafé a plus)
Work Environment
This is a full-time, on-the-road position requiring regular travel throughout the Northern Indiana portfolio.
MRD Apartments is an equal opportunity employer. All applicants will be considered for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
Ready to lead with purpose? Apply today to join a company where your work makes a lasting impact.