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Human Resources Generalist

MRA-The Management Association
West Bend, WI Full Time
POSTED ON 12/4/2025 CLOSED ON 1/22/2026

What are the responsibilities and job description for the Human Resources Generalist position at MRA-The Management Association?

Human Resources Generalist
Washington County
West Bend, WI

 

Washington County, located in West Bend, has an excellent opportunity as a Human Resources Generalist.
In this position, you are in a front-line HR role with a focus on benefits administration, recruitment, employee relations, performance management, employee training, and HR compliance.
Responsible for providing support to all County employees in all HR functional areas.

Qualified Candidates Must Possess:
• A Bachelor’s Degree required
• A minimum of 2 years of HR Generalist experience
• Must possess a valid Wisconsin driver's license

Pay based on experience.

Benefits:
Washington County offers a comprehensive benefits package which includes: Health, Dental, Vision, and Life Insurance; Short-term and Long-term Disability; Medical and Dependent Flexible Spending Accounts; Health Savings Accounts; Wisconsin Retirement System and Wisconsin Deferred Compensation (IRS 457); Holidays and Paid Time Off (PTO); tuition and fitness center reimbursement.

About Washington County:
Washington County is recognized for our commitment to providing quality services to the citizens of our community. Our team members embrace the challenge of meeting goals and expectations. Every day we work to creatively problem solve, innovate, and collaborate as a team to meet customer needs and deliver solutions.

Our Mission:
We create an environment for residents and businesses to enjoy our authentic quality of life through a well governed and administered county dedicated to safe and secure communities; economic growth and vitality; effective mobility and reliable infrastructure; and access to basic needs.

Our Vision:
Washington County strives to cultivate its rich heritage, vibrant economy and attractive communities through the distinct values that define us.

Our Values:
Respect, Optimism, Integrity, Innovation, Compassion, and Collaboration.

Duties/Responsibilities:
The following duties are normal for this position. These are not to be construed as exclusive or all inclusive. Other duties may be required and assigned.

• Benefit Administration: Administers benefit programs to include working with vendors and systems for enrollment, terminations, claims resolution, change reporting, reconciliation of monthly benefit invoices for approval and payment, and communication of benefit information to employees; Manage the 3rd party benefit providers to include health, dental, vision, work comp, family and medical leave, short and long-term disability.
• Recruitment: Oversees recruitment activity for various Washington County departments. Coordinate staffing requirements with Department Heads, Supervisors and Managers and develops effective recruitment strategies; Conduct New Hire Orientation for employees.
• Employee Relations: Provides timely guidance and feedback to leadership in all aspects of employee relations management, including, but not limited to, compliance with company policies, procedures, and practices as well as applicable state and federal employment laws. Manages internal investigations and makes recommendations to the appropriate course of action. Conducts any investigations for complaints that are perceived to violate the County’s harassment or discrimination policy and/or any other applicable state and/or federal law, and advises leadership in resolving operationally-based complaints.
• Performance Management: Assists leaders with performance management, and advises on employee corrective actions and terminations. Provides coaching to leadership in order to assist them in providing positive motivation where possible.
• Employee Training: Performs employee and management training related various HR topics to include performance management, harassment, change management, time management, and work comp process. Creates training presentations based on topics requested by departments.
• Compliance: Develops and maintains HR compliance records.
• Administrative: Process the various benefit invoices for payment, answer general HR questions, update intranet, coordinate various programs including Blood Drives.
• Participates in developing department goals, objectives, and systems.
• Performs other related duties as assigned, including responding to an emergency event.

Work Direction Received:
Works under the general direction of the Human Resources Director.

Decision Making:
Decisions concerning recruitment activity, disciplinary action including termination, prioritizing work, answering inquiries from other departments or the public, and daily office management are made independently.

Interaction:
There is significant interaction with County departments, employees, insurance carriers, applicants and the public.

Essential Knowledge and Abilities:
Extensive knowledge of HRIS software applications; Sound knowledge of regulations governing employment and human resource systems; Knowledge of federal and state labor and employment laws and regulations. Knowledge of Human Resources as a discipline including experience with benefits administration, new hire processing, record keeping and HRIS administration; analysis skills and ability to communicate effectively in writing and verbally with all levels of the organization; Ability to work independently as well as participate in a team of professionals; Ability to recognize issues, problems and opportunities, and take appropriate action; Demonstrated ability to take charge and get results within a team environment; Strong computer skills including Word, Excel, Outlook, and the Internet; Accuracy, confidentiality and responsive customer service are essential in this role. Able to fulfill physical demands of job, sensory demands (seeing and hearing), and cognitive demands (concentration, conceptualization, memorization). Ability to maintain strict confidentiality.

Training and Experience:
A Bachelor’s Degree required and a minimum of 2 years of HR Generalist experience. Must possess a valid Wisconsin driver's license.

Washington County is an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities.


MRA is an Equal Opportunity/Affirmative Action Employer

 

Salary.com Estimation for Human Resources Generalist in West Bend, WI
$70,625 to $86,220
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