HR Investigator

Member: Rogers Behavioral Health

Summary:

The HR Investigator is responsible for conducting thorough and impartial workplace investigations, administering our case management system (EthicsPoint/Navex), partnering with HR Advisors on resolution strategies, and responding to legal data requests. The ideal candidate will have a strong understanding of employment law, investigative best practices, and data privacy protocols.

Job Duties & Responsibilities:

• Lead investigations into employee complaints, policy violations, and workplace concerns. Process investigations under attorney-client privilege when necessary
• Interview complainants, respondents, and witnesses with professionalism and neutrality
• Analyze evidence, maintain detailed documentation, and prepare comprehensive investigation reports
• Manage the intake, triage, and tracking of cases through the EthicsPoint/Navex platform
• Effectively manage caseload of investigations to meet expected timeframes for completion
• Communicate findings as appropriate to management, HR, and reporting parties
• Ensure timely updates, accurate recordkeeping, and proper case closure
• Provide regular and ad-hoc updates on the status and trending outcome of investigations to management and stakeholders
• Generate reports and analytics to identify trends and support compliance efforts
• Collaborate with HR Advisors, HR Business Partners, HR leadership, Legal, and/or Compliance to determine appropriate actions based on investigation findings
• Provide guidance on policy interpretation and risk mitigation strategies
• Ensure compliance with collective bargaining agreement guidelines surrounding grievances and investigations
• Support HR in implementing corrective actions and follow-up measures
• Assist Legal and Compliance teams to respond to subpoenas, audits, and other formal data requests
• Ensure timely and accurate retrieval of relevant documentation and communications
• Maintain confidentiality and data integrity throughout the process
• Ensure legal compliance with all State and Federal regulations
• Performs other related duties as assigned
  
  

Schedule:

• Monday-Friday, 8am-5pm
• In-office minimum 1 day per week; up to 5 days as needed for investigation purposes
• Local travel up to 20%
• May require evening and weekend as needed to connect with employees for investigation interview
  
  

Required Skills, Knowledge, and Abilities:

• Strong knowledge of federal, state, and local employment laws and regulations
• Strong interviewing and fact-finding skills
• Excellent written communication and report-writing abilities
• High attention to detail and accuracy
• Strong organizational and time management skills
• Ability to manage multiple cases simultaneously under tight deadlines
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
• Familiarity with HRIS and case management systems (e.g., EthicsPoint/Navex) (preferred)
• In-depth understanding of HR policies, procedures, and best practices
• Working knowledge of federal, state, and local employment laws (e.g., Title VII, ADA, FMLA, FLSA)
• Knowledge of workplace investigation protocols and documentation standards
• Understanding of data privacy and confidentiality requirements (e.g. HIPAA)
• Awareness of diversity, equity, and inclusion principles in workplace investigations
• Ability to remain neutral, objective, and professional in sensitive situations
• Ability to handle confidential information with discretion and integrity
• Ability to analyze complex situations and make sound, evidence-based recommendations
• Ability to build trust and collaborate effectively with cross-functional teams
• Ability to adapt to changing priorities and evolving organizational needs
• Ability to handle sensitive and confidential information
• Capacity to remain calm and professional under pressure
  
  

Education/Training and Experience Requirements:

• Bachelor’s degree in Human Resources, Business Law, or related field, or equivalent work experience required
• 3 years of experience in HR investigations, employee relations, or compliance
• Experience in healthcare (preferred)
• Strong knowledge of employment law, HR policies, and investigation procedures
  
  

We Make it Easy

Founded in 1901, MRA is a nonprofit employer association that serves more than 4,000 employers, covering more than one million employees.

As one of the largest employer associations in the nation, MRA helps its member organizations thrive by offering the most comprehensive assortment of HR services, information, education, and resources to help build successful workplaces and a powerful workforce.

We partner with these companies working directly with their HR department and leadership to hire their talent. We are a direct line to the company, not an agency recruiter.

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