What are the responsibilities and job description for the Customer Support Coordinator position at MRA Recruiting Services?
Customer Support Coordinator – Service & Parts
Location: Menomonee Falls
Pay: $31–$35 per hour
Be the connection point that keeps everything moving.
Caljan is looking for a Customer Support Coordinator to support customers, service teams, and internal operations. In this role, you’ll manage incoming requests, coordinate service work, and help drive parts and service solutions—all while delivering an excellent customer experience.
Why Join Us?
About Caljan
Caljan is a global leader in logistics automation, providing conveyor and parcel handling solutions used by major distribution and shipping companies worldwide. We’re known for innovation, reliability, and strong customer partnerships.
Apply Today
If you enjoy coordinating, problem-solving, and being at the center of operations, this is your opportunity to make an impact. Apply now to join our growing team.
We Make it Easy
Founded in 1901, MRA is a nonprofit employer association that serves more than 4,000 employers, covering more than one million employees.
As one of the largest employer associations in the nation, MRA helps its member organizations thrive by offering the most comprehensive assortment of HR services, information, education, and resources to help build successful workplaces and a powerful workforce.
We partner with these companies working directly with their HR department and leadership to hire their talent. We are a direct line to the company, not an agency recruiter.
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Location: Menomonee Falls
Pay: $31–$35 per hour
Be the connection point that keeps everything moving.
Caljan is looking for a Customer Support Coordinator to support customers, service teams, and internal operations. In this role, you’ll manage incoming requests, coordinate service work, and help drive parts and service solutions—all while delivering an excellent customer experience.
Why Join Us?
- $31–$35/hour full benefits (medical, dental, vision)
- 401(k) with company match
- Global company with growth opportunities
- Fast-paced, team-oriented environment
- Exposure to automation and industrial systems
- Act as the first point of contact for service and parts inquiries
- Coordinate work orders with technical teams, scheduling, and warehouse
- Create quotes, process orders, and follow up with customers
- Support sales of spare parts, upgrades, and service solutions
- Track orders, resolve issues, and maintain accurate ERP data
- Partner with account managers and field technicians to support customers
- Experience in customer support, inside sales, service coordination, or a related field (industrial, technical, or other transferable environments are welcome)
- Familiarity with ERP systems (Microsoft Dynamics AX or D365 preferred)
- Strong organization, multitasking, and communication skills
- Detail-oriented with a problem-solving mindset
- Comfortable working in a fast-moving environment
About Caljan
Caljan is a global leader in logistics automation, providing conveyor and parcel handling solutions used by major distribution and shipping companies worldwide. We’re known for innovation, reliability, and strong customer partnerships.
Apply Today
If you enjoy coordinating, problem-solving, and being at the center of operations, this is your opportunity to make an impact. Apply now to join our growing team.
We Make it Easy
Founded in 1901, MRA is a nonprofit employer association that serves more than 4,000 employers, covering more than one million employees.
As one of the largest employer associations in the nation, MRA helps its member organizations thrive by offering the most comprehensive assortment of HR services, information, education, and resources to help build successful workplaces and a powerful workforce.
We partner with these companies working directly with their HR department and leadership to hire their talent. We are a direct line to the company, not an agency recruiter.
Powered by JazzHR
hJ8fYP678w
Salary : $31 - $35