What are the responsibilities and job description for the Dispatch CRM position at Mr. Rooter of Spokane/Coeur d'Alene?
Benefits:
- Health insurance
- Paid time off
- Bonus based on performance
- Flexible schedule
- Opportunity for advancement
- Training & development
Company Overview:
We are seeking a dynamic individual to answer phones, dispatch & CRM. We need an in office person part time or full time.
Specific Responsibilities:
- Dispatching and Scheduling: Answer phones and schedule appointments with professionalism and attention to detail. Arrange the always moving schedule & work with the technicians throughout the day.
- Answer phones: Answering phones, booking jobs, taking messages & working closely with fellow dispatchers.
- Microsoft Office Proficiency: Work efficiently with Microsoft Word, Excel, and other Office 365 applications.
- Data Entry: Input and manage data with precision.
Job Requirements:
You will be asked to perform office/clerical duties to ensure internal paperwork is processed correctly. Answering the phones, running the dispatch board & scheduling technicians will be the main position.
- Attention to detail and problem-solving abilities.
- Strong organizational and multitasking skills.
- Proficient in Microsoft Office and Excel
- Excellent communication skills, both written and verbal.
Desired Experience: High school diploma or general education degree (GED) and a minimum of one year work experience and/or training: or equivalent combination of education and experience.
There’s a reason Mr. Rooter® Plumbing has been around since 1968 – we’re the best of the best. Work with Mr. Rooter® Plumbing and you’ll have access to the latest technology. Ready to step up? With hundreds of locations worldwide, each is independently owned and operated. Our team of qualified experts lives our code of values of Respect, Integrity, and Customer Focus while having fun in the process!
- All independently owned and operated franchised businesses operate under the service brands’ marks, trademarks, trade names, logos, emblems, slogans, or other indicia of origin in connection with the Mr. Rooter Plumbing® franchise system within a specified geographical area. Only the independently owned and operated franchised business shall have any interaction with or authority for its business and make all employment related decisions related to its franchised business.