What are the responsibilities and job description for the Customer Service position at Mr. Handyman?
Benefits:
- Bonus based on performance
- Competitive salary
- Employee discounts
- Flexible schedule
- Training & development
This is front office work that requires extensive customer service interaction on the phone and in our showroom. We strive for 100% customer satisfaction! This position involves extensive use of computers, paperwork, some sales, and juggling multiple office priorities.
Mr Handyman is a local residential and commercial General Contractor, with a focus on projects in the size range of a few hours to a few weeks, some examples are bathroom, kitchen and home renovations. We are experiencing an unprecedented demand for our services so we are looking for part time Customer Service Associate with experience and a great attitude!
At Mr. Handyman, we do quality work in homes & commercial accounts and need experienced, motivated and organized staff who can work directly with customers to successfully schedule projects and open doors to future projects over the phone. Accordingly, excellent customer communication and independent work skills are also required.
What we offer:
- Competitive part time wages
- Flexible hours
- Friendly team working environment
- Opportunities to advance
- Sales commission and bonuses
Skills/Requirements:
- Be punctual
- Be highly organized and detail-oriented
- Be able to be friendly at all times on the phone
- Computer experience with Office, Excel, and QuickBooks
- Must be a self-starter
- Experience in kitchen and bathroom remodeling is a plus
- Decorator / showroom experience
- Outside and inside face to face sales experience is a plus
- Materials knowledge and handyman experience is a plus
- Experience within the construction industry a plus
- Experience with Service Titan software a plus
- Experience with Kitchen estimates a plus
Salary : $16 - $19