What are the responsibilities and job description for the Logistics Coordinator position at MPW?
We’re looking for a dependable Logistics Coordinator to support daily operations by coordinating personnel, equipment, and resources to meet customer service needs. This role plays a critical part in ensuring jobs are staffed, equipped, and dispatched efficiently while maintaining strong communication across field teams and branch operations.
What You’ll Bring
- Strong organizational skills with the ability to manage multiple schedules, priorities, and deadlines in a fast-paced environment.
- Customer-focused mindset with a commitment to delivering responsive service and operational support.
- Sound decision-making abilities and confidence handling urgent situations with minimal supervision.
- Effective communication skills that promote teamwork, accountability, and collaboration across departments.
What You’ll Do
- Coordinate manpower, equipment, and resources to support scheduled and emergency service operations.
- Schedule field employees and supervisors for assigned customer projects and service requests.
- Communicate job assignments, schedule changes, and operational updates to field personnel.
- Ensure job sites receive accurate information and documentation needed for successful execution.
- Maintain and update workforce, equipment, and resource availability records.
- Monitor staffing levels and equipment utilization to maximize operational efficiency.
- Coordinate support between branches when additional personnel or equipment resources are needed.
- Review schedules and resource assignments to ensure customer commitments are met.
- Respond to emergency customer requests by quickly dispatching personnel, equipment, and supplies.
- Identify and resolve manpower, material, and equipment shortages or surpluses.
- Coordinate the relocation of personnel and equipment to meet changing operational demands.
- Support branch and operations management with scheduling and workforce planning activities.
- Maintain accurate records of assignments, dispatch activities, and resource utilization.
- Exercise independent judgment within established operational guidelines to support business needs.
- Perform additional duties and responsibilities as assigned.
What You’ll Need
- High school diploma or equivalent required; vocational or industrial trade specialization preferred.
- Minimum 1–2 years of dispatch, logistics, scheduling, or service coordination experience involving trucks, equipment, or field personnel.
- Strong verbal and written communication skills with the ability to interact professionally with employees, supervisors, and customers.
- Proficiency with scheduling systems, dispatch software, Microsoft Office, and general computer applications preferred.
Benefits and Perks
- Competitive salary with opportunities for career growth and advancement
- Medical, dental, and vision coverage
- 401(k) with company match
- Paid time off and floating holidays
- Volunteer Time Off (VTO) to give back to your community
- Employee referral bonus program
- Wellness benefits that support your overall health and well-being
- Opportunities for professional development, training, and leadership growth
- Collaborative and supportive team environment
- Stable company with long-term career opportunities
Who Thrives Here
You enjoy meaningful work and take pride in contributing to a team that values collaboration, professionalism, and continuous improvement. You communicate effectively, build strong relationships, and look for ways to enhance processes and service. You understand that success comes from accountability, teamwork, and doing the right thing for customers and colleagues.
You’ll fit right in if you are:
- Motivated by purpose, service, and delivering results
- Organized, dependable, and committed to high-quality work
- A strong communicator who builds positive working relationships
- Proactive and solution-oriented
- Adaptable and open to learning and growth
- Someone who values respect, teamwork, and professionalism
We believe a strong workplace is built on trust, innovation, and a shared commitment to excellence—where every team member plays a role in delivering a premier service experience.