Logistics Coordinator

Job Description



Job Functions

This position is responsible for performing dispatch functions in a manner that will insure prompt,

efficient delivery of MPW services to its customers.

Essential Functions

• Schedules upcoming manpower and machinery jobs in conjunction with operation or branch
  
  

manager.

• Schedules labor force and supervisors to specific jobs.
• Notifies supervisors/labor force of assignments.
• Ensures preparation of information needed for job site.
• Ensures update of roster for manpower and equipment.
• Provides back-up assistance for personnel and equipment to branches as needed, reviews
  
  

assignments and usage information.

• Performs other duties as directed.
• This position handles emergency responses to customer needs and ensuring all personnel,
  
  

equipment and supplies are dispatched quickly.

• Solving material, personnel or equipment shortage or surpluses. Requires relocating
  
  

equipment/personnel from other jobs.

• Has the authority to make unsupervised decisions consistent with the scope of responsibilities.
  
  

Key Behaviors

• Customer Service: Proactively developing customer relationships both internal and external;
  
  

anticipating and providing solutions to customer needs; giving high priority to customer

satisfaction.

• Professionalism: Maintaining a high-quality professional appearance and standardizing to
  
  

improve performance and reputation.

• Continuous Improvement: Refining and developing new tools and processes through creativity
  
  

and innovation.

• Drive to Win: Passionate and candid; challenges are eagerly accepted, and motivated to grow.
• Spirit of Family: Treating all people with respect by supporting and giving back to employees,
  
  

customers, and local communities. Promoting opportunities within and through referrals.

Qualifications

• High School Education with specialization in industrial or vocational trades.
• Advanced knowledge in dispatching in a service industry or from several years in a field position
  
  

at MPW.

• Professional oral and written interpersonal communication.
• 1-2 years of dispatch experience involving trucks and heavy equipment.