What are the responsibilities and job description for the Head Personal Trainer - Full Time position at MPOWER Physical Therapy?
MPOWER Physical Therapy represents a new paradigm in Personal Wellness by incorporating a medical approach to achieve optimum results. MPOWER coordinates our clients’ health and wellness improvement through programs developed in concert with physicians, surgeons, physical therapists, and personal trainers. The Lead Personal Trainer position will lead, manage, and hold accountable Personal Training team at assigned clinical site and will ensure the highest quality of services are delivered while meeting goals for Personal Training client satisfaction, productivity, and sales.
MPOWER Physical Therapy offers a competitive compensation package for full-time members including: Three Medical Plans Options (your choice of a PPO or HDHP), Dental and Vision Coverage, Health Savings Account (with HDHP), Employee Assistance Program, Company Provided Basic Life, AD&D and Long-Term Disability, Voluntary Life and Short-Term Disability, PTO Accrual, Paid Holidays, and 401(k) employer match.
MINIMUM ESSENTIAL JOB REQUIREMENTS
• Maintain required number of training sessions per week based on number of direct reports
• Meet or exceed monthly sales goals
• Operate all related systems and processes as assigned by the Fitness and Wellness Manager
• Working in conjunction with the Fitness and Wellness Manager, recruit, onboard, and develop a team of personal trainers who believe in our mission
• Maintain appropriate levels of staffing to meet the needs of assigned clinical site
• Conduct timely 90 day/annual reviews and compensation reviews for team members
• Ensure a safe and high-quality personal training environment for all clients
• Conduct weekly meetings with team members using the EOS management platform (Ninety)
• Serve as the “onsite” Personal Training liaison for clinicians and management
• Promote and develop team in program integration through service cross selling
• Understand company metrics through evaluation and inquiry
• Perform all payroll functions related to direct report Personal Trainers in a timely and accurate manner
• Submit all related reporting to supervisor and other relevant internal stakeholders in a timely manner
• Manage schedules for all direct report Personal Trainers to ensure goal attainment, proper capacity, and assignment of new clients
• Address client customer service issues in an appropriate and professional manner
Qualifications:
SKILL, TRAIT, AND COMPETENCY REQUIREMENTS
• Bachelor’s degree from an accredited university in exercise science and/or business-related field required
• Certification as a Personal Trainer from a recognized certifying organization
• Two or more years of experience working as a Personal Trainer
• Management experience in a fitness setting preferred
• Work experience in a facility with licensed medical professionals preferred
• Excellent ability to effectively manage teams to goal attainment
• Competent with delegation and supervision of direct reports
• Excellent follow up skills with internal and external stakeholders
• Excellent organizational, prioritization, and communication (verbal and written) skills
• Command of MS Office Suite, Mindbody and other key applications
• Neat and professional appearance
• Excellent ability to lead and participate in a professional and thoughtful manner in all meetings
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.