What are the responsibilities and job description for the JIRA Administrator position at Mphasis?
Role description
Job Description
Who are we looking for?
Looking for JIRA Administrator
Location: Santa Clara Valley (Bay area)
Skills:
8 years of experience as JIRA Administrator.
Strong experience in JIRA Configuration, Management, Integration, Support, Optimization.
Strong experience in Agile and KANBAN Development frameworks and Project Management.
Experience in writing custom JQL (JIRA Query Language).
Good in communication.
Responsibilities:
Configuration and Management
Install, configure, and maintain the Jira instance.
Manage user accounts, groups, and permissions.
Create and manage projects, boards, filters, dashboards, and reports.
Configure workflows, issue types, screens, and custom fields.
Manage security schemas and issue schemas.
Ensure the availability and performance of Jira.
Perform system and application administration tasks, including data backups and scheduled jobs.
Test new versions of the tools and plug-ins to ensure compatibility.
Integration and Support
Integrate Jira with other applications and tools.
Provide technical expertise and training to users.
Troubleshoot and resolve issues related to Jira.
Communicate effectively with stakeholders and users.
Monitor system health and performance.
Best Practices and Optimization:
Implement and maintain best practices for Jira administration.
Identify and lead best practice maintenance activities.
Reduce customization, archive data, and perform user and group audits.
Research and utilize industry-standard methods and techniques.
Establish operational and environmental KPIs and dashboards.
Specific Skills:
Familiarity with Agile and Kanban development frameworks and project management.
Experience with IT Service Management and Incident & Problem management.
Ability to troubleshoot and diagnose complex issues.
Experience in writing custom JQL (Jira Query Language).
Certification: NA
Other details
Deputation Location : US~California~Sunnyvale
salary range 60000 to 140000 $
