Production Engineer

Maintains, integrates, and implements software applications within the organization. Coordinates software application testing, quality assurance, configuration, installation and support to ensure smooth, stable and timely implementation of new software and updates to installed applications. Ensures proper controls are established and maintained over test and production systems and software source code

Performs complex troubleshooting as a subject matter expert in one or more applications. Works to ensure appropriate monitoring and alerting setup. Works on root cause analysis and problem management to address underlying technical issues. Collaborates with business and application development stakeholders.

Performs complex troubleshooting as a subject matter expert in one or more applications. Works to ensure appropriate monitoring and alerting setup. Works on root cause analysis and problem management to address underlying technical issues. Collaborates with business and application development stakeholders.

Monitors changes to applications and their operating environment. Analyzes any complex issues. Recommends technical solutions on application problems. 40%

Contributes to incident resolution for high priority incidents 25%

Reviews and analyzes product migrations through all systems environments. May review and execute Change Management scripts 20%

Reviews and develops updates of contingency documentation and processes. 15%

Bachelor's degree in computer science or a related discipline, or equivalent work experience required

4-6 years of experience in applications support or production environment required; experience in the securities or financial services industry is a plus