Account Coordinator

MP&F Strategic Communications is seeking an Account Coordinator to join our team. Account coordinators are an important part of the MP&F team and work on a variety of client teams to execute campaigns and projects in the communications field. Being an account coordinator is all about variety. Each day looks a little different building a strong skill set in all aspects of the industry while learning to thrive in an agency setting. This role is based in Nashville, TN and we operate on a hybrid work schedule with a minimum of three days in the office.
Essential Responsibilities
• Research (for existing clients, potential new clients, industry trends, etc.)
• Writing and editing (everything from social media copy, press releases, media pitches, blog copy and newsletters to Op-Eds, ad copy and more)
• Media relations (identifying reporters and outlets to pitch for clients, writing, sending and following up on media pitches, developing media lists, coordinating media attendance at events)
• Event planning, logistics and coordination
• Print and digital media monitoring for clients (compiling clips from various publications and distributing them internally and externally)
• Social media best practices, content development, scheduling and monitoring
• Project management (working with teams to keep tasks and projects organized)
• Gathering data and analytics from Google data studio and various social media platforms
• Advertising basics (drafting copy, photo/video editing, administrative support)
• Participates and contributes to assigned administrative committee
• Serves as back up support at MP&F's front desk to answer phones and greet guests.
• And anything else that pops up in a day’s work, including supporting teams dealing with crisis communications, database management, answering phones, greeting guests and more
Within one year or less, an account coordinator will be expected to master the following skills:
• Manages time effectively, consistently meets deadlines and communicates workload capacities with team leaders
• Correctly builds media lists and drafts media advisories and news releases
• Correctly builds and completes social media content calendars
• Monitors, flags and responds to social media and email inbox inquiries
• Effectively oversees individual and team projects from start to finish
• Effectively delegates and oversees projects with interns
• Regularly provides updates in internal team meetings and client meetings
• Has an understanding of advertising, marketing and data analytics projects related to his/her client work
• Collaborates with team members to develop analytics dashboard reports
• Contributes regularly to monthly reporting efforts
• Shows proper email and meeting etiquette (punctuality, dress, engagement)
• Comfortable corresponding and speaking with clients over the phone
• Takes initiative to learn and research client industries
• Recognizes the overall strategy to his/her clients’ work, needs of his/her teams and team members, and takes the initiative to contribute
• Shows interest in projects outside of assigned work and voices availability
• Contributes to business development opportunities through research, brainstorms and more
• Seeks networking and professional development opportunities outside of the office
• Properly tracks his/her time daily and reviews and approves monthly timekeeper reports efficiently

MP&F Strategic Communications is an internationally recognized, full-service integrated marketing, advertising and communications firm based in Nashville, Tenn. Our clients work in a variety of industries – including health care, hospitality and higher education. We were established in 1987 as a one-person consultancy and today are a team of 80-plus strategists and specialists from myriad professional backgrounds and walks of life. When you join MP&F, you are joining a culture of excellence, hard work and success.

Benefits and Perks:

• Competitive pay and benefits including insurance, paid holidays and family leave
• Hybrid work model with generous work-from-home options and/or work from our 30th floor downtown Nashville home (paid parking included)
• Unique Work From Anywhere program extends flexibility and travel opportunities
• A Google Partner team
• Community give-back with our company pro bono program
• Professional development and mentoring programs
• Employee-driven culture, retreats, happy hours and more have made us an 12x Top Workplace winner