Front Desk Receptionist

Job Overview

Job Type: Part-Time - Monday 2pm - 6/6:30 pm, Wednesday 2pm - 6pm and Friday 2 pm - 6 pm
Location: Fond du Lac, WI

Position Overview

We are looking for a warm, organized, and energetic Front Desk Coordinator to be the welcoming face of our chiropractic practice. In this role, you will manage daily office operations, ensure smooth patient flow, and provide exceptional customer service to our local community.

Key Responsibilities

• Patient Experience: Greet patients, create a welcoming environment, and help them feel comfortable from the moment they walk in.
• Scheduling: Manage the daily calendar, schedule appointments, and coordinate re-care/follow-up visits.
• Communications: Answer incoming phone calls, respond to emails, and confirm upcoming patient appointments.
• Billing & Insurance: Explain financial obligations, verify insurance eligibility, and process co-pays and payments.
• Clinic Operations: Keep the reception area clean and tidy, maintain patient files, and manage front office supplies.
• Clinical Support: Assist the chiropractor with basic patient flow, intake of new patient forms.

Qualifications & Skills

• Interpersonal Skills: A positive attitude with a genuine desire to help others.
• Organization: Highly organized with the ability to multitask in a fast-paced environment.
• Tech-Savvy: Strong computer skills and ability to learn.
• Reliability: A dependable, self-starter who works well independently and as part of a team.
• Experience: Previous customer service experience is a plus, but we are willing to train the right candidate.

Join us as a Front Desk Receptionist and become an essential part of our team dedicated to providing outstanding service while supporting our daily operations. This role offers an engaging work environment where your organizational talents and friendly demeanor will shine!

Pay: $12.00 - $13.50 per hour

Work Location: In person

Salary : $12 - $14