What are the responsibilities and job description for the Clinic Receptionist position at Mountrail County Health Center?
Essential Duties and Responsibilities:
- Answer and screen incoming calls and patient inquiries, relaying messages or transferring calls to appropriate staff.
- Schedule appointments for patients.
- Update demographics on each patient.
- Update charts to assure accuracy of insurance data and to ensure that all necessary information is current and correct.
- Collect payments.
- Assist in maintaining an orderly office environment.
- Perform various clerical duties such as putting chart number on patient lab reports, completing demographics on lab requisition forms, etc.
- Get daily schedules and associated paperwork ready for the next day.
- Maintain Patient Confidentiality.
- Know and comply with Residents' Rights rules.
- Treat Residents, Patients, Visitors and Co-workers with kindness, dignity and respect at all times.
- Attend and participate in orientation, training, mandatory education, in-services, staff meetings and education courses as instructed to further improve knowledge and skills.
- Promote teamwork; encourage others to work to the best of their ability; assist with training of new co-workers, if needed.
- Have a positive attitude; accept change willingly; follow facility rules, regulations and job assignments; accept suggestions well for work improvement; perform well with minimum supervision; do what is requested without complaint; cooperate with supervisor and show respect at all times; speak well of company and job.
- Lack of absences and tardiness; request changes to schedule infrequently; give timely notice of absences; take allowed time for breaks; willingly come in when called.
- Follow company dress code.
Salary : $18 - $24