What are the responsibilities and job description for the Front Desk Receptionist - DTC Clinic - No Weekends position at MOUNTAIN VIEW SURGICAL SPECIALISTS?
About Mountain View Pain Center:
Mountain View Pain Center is a comprehensive pain management and rehabilitation practice committed to treating the whole patient with compassion, innovation, and teamwork. We blend chiropractic care, physical therapy, pain management, and acupuncture to create individualized, evidence-based treatment plans that address pain at its source.
Our collaborative, patient-centered approach ensures every patient receives coordinated care from a multidisciplinary team working together towards the goals of restoring function, improving quality of life, and promoting long-term wellness. At Mountain View Pain Center, we believe healing happens best when providers communicate, support one another, and place the patient experience at the center of everything we do.
Position Summary:
We are looking to hire a new bilingual front desk receptionist for our busy medical office. The ideal candidate is warm, organized, tech-savvy, and thrives in a dynamic, people-focused environment. As the first point of contact for our patients, you’ll be the face of our clinic—setting the tone for a welcoming, professional visit.
Duties and Responsibilities:
- Greet and check in patients and visitors in a courteous, professional manner
- Schedule and confirm patient appointments
- Collect insurance details and co-payments as needed
- Answer incoming calls, checking voicemails, and assist with inquiries or direct them appropriately
- Make outbound calls to reschedule missed or canceled appointments
- Scan and upload patient documents accurately and efficiently
- Other duties as assigned
Minimum Experience & Qualifications:
- High School diploma or equivalent, some college preferred
- Minimum 1 year experience as a medical receptionist in a fast paced environment
- Minimum 1 year experience with medical scheduling
- Must have proficient computer/typing skills
- Friendly, professional demeanor with excellent communication skills
- Bilingual preferred - English and Spanish speaking
- Prior experience in healthcare or administrative roles preferred
Pay range: $19.50-$21.00/hr
Schedule:
- Clinic Hours: Monday-Thursday 6:30am-5:00pm
Work Location: DTC Clinic (ASC), In person, 100% onsite
Benefits:
- 401(k) matching
- Dental, Health and Vision insurance
- Life insurance
- Paid time off
- Short- and Long-term disability
- PTO plus paid holidays
Salary : $20 - $21