PAIN & SPINE - BILLING & CODING MANAGER

Mountain View Hospital is looking for a Billing & Coding Manager to join our team! 

Job Summary: The Manager is responsible for the operational performance of the assigned Department and other clinic services related to billing/coding operations. Prepares staffing schedule to insure that all areas are adequately covered to meet patient volume needs. Works with the Physicians and their mid-level providers as well as referring physicians to insure that patient care and diagnosis is done with extreme quality and care. Oversees the department operational budget to meet organizational goals. Coordinates and oversees the effective functioning of the department’s information system patient billing. Assists with the oversight of various local, state, and organization departments on issues related to the Continuous Quality Improvement process. Works with the staff to ensure professional development. Provides technical back up within the department to ensure effective workflow. Performs other duties in the facility as deemed necessary by Administration.

About Mountain View: 

Mountain View Hospital and our 29 affiliate clinics are committed to providing compassionate, cutting-edge care to our patients. We serve the entire Snake River Valley – all the way from Pocatello to Rexburg. Our medical capabilities span everything from wound care to urgent care, oncology to neurology, physical therapy to speech therapy, a Level III NICU, robust robotic surgery department and a continuously expanding rural health practice. 

Our work environment is mission driven, people-centric and supportive. It is what sets apart and makes people excited to come to work each day. If you are looking for a career where you can make a difference in your community, we invite you to apply. 

Duties and Responsibilities: 

1. Oversee the staffing process; requesting additional positions, interviewing, hiring, evaluations, etc.

2. Orients staff to the department/hospital policies and procedures including documentation of orientation and skills checklists.

3. Insures that all staff are operating to expectations and have the necessary tools at their disposal to accommodate their duties and responsibilities.

4. Plans, assigns and directs works, appraises performance and rewards or disciplines accordingly, addressing complaints and problems as they arise.

5. Oversees the effective functioning of the department’s information system and connectivity to the hospital system.

6. The employee is required to comply with all PCI standards and other company policies and procedures for payment card acceptance and security.

7. Oversees department monthly financial reports, statistics, data analysis related to operations as required by our organization. Responsible for accounting, budgeting, internal controls, and timely reporting

8. Insures that charges are entered daily into the system for accurate and timely billing of patient encounters.

9. Provide regular updates regarding coding/charge entry status to other department managers, department director and VP.

10. Collaborate with department leadership team on process improvement relating to department business office operations.

11. Prepares department annual budget, in coordination with director/VP and presents budget to senior team.

12. Oversees department expenses versus budgeted allocations for successful operational performance.

13. Oversees and monitors staff safety.

BENEFITS: 

Taking care of our community starts with taking care of our own team. Mountain View Hospital is proud to offer its employees competitive and comprehensive benefit packages. Benefits include: 

• Medical, Dental and Vision Insurance 

• Paid Time Off (vacation, holidays and sick days) and Medical Paid Time Off 

• Retirement Plans (401K with up to 6% match) 

• Earned Quarterly Bonus Program 

• Education Reimbursement Program 

• Discount for medically necessary procedures performed at Mountain View Hospital and Idaho Falls Community Hospital 

Please note benefits are based on eligibility according to full-time, part-time or PRN status classification. 

Education/Certification: Bachelor’s Degree in Healthcare Administration, Business Administration, or relevant equivalent management experience. Certified Professional Coder certificate required.

Experience: Two to five years’ experience required in Physician Office or Hospital Department. Previous supervisory/management experience.

Equipment/Technology: Ability to operate hospital information system and use technical equipment.

Language/Communication: Ability to read, analyze and interpret general financial reports, budgets, professional requirements, technical procedures or governmental regulations. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form. Excellent communication skills, both written and verbal.

Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference and volume. Must have the ability to apply concepts of basic algebra with need for accounting, financial, and auditing.

Mental Capabilities: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.

Interpersonal: Ability to effectively present information and respond to questions from groups or managers, clients, customers and the general public. Ability to encourage group process and foster growth in others. Able to accept, clarify and utilize constructive criticism. Capable of counseling, hiring and firing with appropriate finesse. Able to defuse volatile situations with staff, patients and physicians

Performance: Ability to write reports, business correspondence and procedure manuals. Can maintain confidentiality. The ability to work efficiently and effectively without close supervision. Able to deal with difficult situations and emergencies in a calm and professional manner. Must be able to handle conflicts that arise with both patients, staff and providers.