Site Supervisor

Mountain State Oral & Facial Surgery

Mountain State Oral and Facial Surgery is a premier provider of comprehensive oral and maxillofacial surgical services, serving communities across West Virginia, Virginia, and Kentucky. With over 40 years of experience, our board-certified surgeons offer a full scope of procedures, including dental implants, wisdom teeth removal, corrective jaw surgery, and facial cosmetic surgery. Our nine conveniently located offices are equipped with advanced diagnostic and surgical tools, ensuring patients receive the highest quality care in a comfortable and compassionate environment. At Mountain State, we’re not only dedicated to clinical excellence—we’re also committed to fostering a workplace where employees can thrive throughout every stage of their careers. We’re looking for team-oriented professionals who are passionate about growth and excellence. 

Why Join Us?

• Competitive wages
• Pay based on experience
• Low-cost medical insurance
• Zero-premium dental and vision insurance
• Employer F.S.A./H.S.A. contributions
• 401(k) with company match
• Generous PTO, paid holidays, and personal time
• Seasonal bonuses and company/partner discounts
• Employer-paid basic life insurance
• Voluntary insurance benefits
• Educational Assistance
• Wellness program and employee assistance program
• Weekday, daytime-only schedule with early-out Fridays!

Join our growing team and be part of a practice that values both patient care and employee well-being.

Additional Details:

• Must be willing to travel
• Required 1-2 months of training at our Vinton, VA location

Site Supervisor: New Office Opening in Roanoke, VA!

Leading doctors, staff, and leadership team with single contact regarding the day-to-day operations of assigned office(s)

• Responsible for leading and managing the oral and facial surgery office
• Is instrumental in carrying out the health system’s mission, values, goals, budget, and performance standards for the office based upon corporate direction and communication to staff
• Utilizes knowledge of organization policies, procedures, and systems
• Consistently enforces all site policies, practices, procedures, and guidelines.
• Uses skills in planning, organizing, delegating, and supervising
• Works effectively with physicians, staff patients, families, public and external agencies
• Uses skills in gathering and interpreting data in the office setting
• Conforms with and abides by all laws, regulations, policies, work procedures, instruction, and all safety rules
• Exhibits regular, reliable, punctual, and predictable attendance
• Performs other duties as assigned based on business needs.

Required Skills and Abilities:

• Strong leadership skills
• Must have ability to take initiative and to exercise independent judgment, decision-making, and problem-solving expertise
• Excellent organizational skills
• Must maintain professionalism at all time
• Must maintain training/ continuing education requirements
• Ability to function in fast paced and/ or stressful work environment
• Must adhere to company policies and procedures and safety guidelines
• Dental office experience preferred
• Ability to establish and maintain good working relationships with all levels in the organization.
• Proficient in computer use including Microsoft Office.
• Excellent written and verbal communication skills with all levels of employees.

Education and Experience:

• High School Diploma or equivalent required
• Previous front office experience, preferably in medical

Physical Requirements

• Frequent bending and twisting
• Prolonged typing
• Prolonged use of a computer
• Prolonged sitting at a desk

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Experience:

• Management: 3 years (Required)
• Front Desk: 3 years (Preferred)
• Dental Office: 3 years (Preferred)
• Leadership: 3 years (Required)

Ability to Commute:

• Roanoke, VA 24016 (Required)

Willingness to travel:

• 50% (Required)

Work Location: In person