What are the responsibilities and job description for the Sales Account Executive position at Mountain Pass Solutions?
Company Description
Mountain Pass Solutions is a leading provider of software solutions for Faculty Lifecycle Management in higher education. Our SmartPath platform helps colleges, universities, and academic medical centers streamline complex faculty workflows, including appointments, promotion and tenure, faculty data management, participation tracking, and related administrative processes.
By reducing manual work, improving process visibility, and helping institutions manage critical faculty affairs workflows more effectively, Mountain Pass empowers academic leaders and administrative teams to operate with greater clarity and efficiency. As a growing company with a proven product and strong customer relationships, Mountain Pass is focused on helping higher education institutions modernize how they manage faculty-related processes.
Role Description
This is a full-time role for a Sales Account Executive based in Ann Arbor, MI, with flexibility to work remotely.
The Sales Account Executive will play a key role in advancing new business and expanding existing customer relationships. This is a consultative, full-cycle sales role focused on complex, multi-stakeholder sales in higher education.
The role includes managing active opportunities, conducting discovery conversations, advancing deals through long sales cycles, developing new pipeline through targeted outbound prospecting, following up with marketing-generated leads, and identifying upsell and cross-sell opportunities within existing clients.
The Sales Account Executive will work closely with the CEO, VP of Client Success, and marketing lead to connect SmartPath’s capabilities to institutional needs, support internal champions, and help prospects build consensus across faculty affairs, academic leadership, and central administration stakeholders.
Qualifications
- 3–5 years of B2B sales experience; SaaS experience preferred
- Experience managing complex, multi-stakeholder sales cycles; experience with 6–12 month sales cycles strongly preferred
- Strong communication, discovery, and relationship-building skills
- Ability to listen carefully, understand customer needs, and connect solutions to business or institutional value
- High emotional intelligence and a consultative, thoughtful sales approach
- Ability to create structure and momentum in long, ambiguous sales processes
- Strong written communication skills, including the ability to create follow-up materials, summaries, and value narratives that help prospects sell internally
- Comfortable managing active deals, developing pipeline, and supporting account expansion
- Organized and disciplined in CRM usage, pipeline management, forecasting, and follow-up
- Ability to work independently while collaborating closely with executive leadership, client success, and marketing
- Prior experience in higher education, faculty affairs, academic administration, or software sales is a plus, but not required
- Bachelor’s degree preferred