Front Office Coordinator

Job title

Front Office-Medical Coordinator

Reports to

Front Office Supervisor

Job purpose

Front Office Administrator is responsible for greeting, checking-in and/or checking–out patients,updating patient demographic information, scheduling appointments, answering phones, understanding of retail product lines and the handling of cash.

Duties and responsibilities

• Greets patients in a professional and courteous manner.
• Promptly answers incoming calls in a professional manner, transfers to appropriate person, takes message if require or providers assistance as applicable.
• Updates patient registrations when appropriate.
• Obtains correct demographic and insurance information from the patient.
• Collect co-pay and any other money due to patient.
• Schedules patient appointments.
• Scans insurance cards and registrations.
• Distributes faxes
• Sells retail products.
• Other Duties as assigned.

Requirements and Qualifications

• High School Diploma or equivalent.
• Strong Customer Service skills with a Minimum of one year of customer service experience.
• Previous medical office experience preferred.
• Strong computer and typing proficiency, including Microsoft.
• Strong verbal/written communication and organizational skills.
• Professionalism and ability to be discreet with confidential and sensitive issues.
• Ability to work effectively with staff, patients, providers, external agencies and the general public.
• Ability to multi-task.
• Ability to perform multiple tasks and work a varied schedule.
• Ability to foster professional and productive relationships.
• Ability to work as part of team.
• Ability to initiative.
• Ability to problem solve.
• Knowledge of medical terminology, HIPAA compliance and OSHA rules and regulations preferred.
• Ability to travel to satelite office 1 to 2 times a month

Physical requirements

• The work environment consists of exposure to physical conditions typical of a normal office environment.
• Most of the job is performed while sitting for longer periods of time.
• May require occasional standing or walking and or the lifting and carrying of small objects

Pay: $20.00 - $25.00 per hour

Expected hours: 40.0 per week

Benefits:

• 401(k) matching
• Employee discount
• Free parking
• Health insurance
• Paid time off

People with a criminal record are encouraged to apply

Ability to Commute:

• Edwards, CO 81632 (Required)

Ability to Relocate:

• Edwards, CO 81632: Relocate before starting work (Required)

Work Location: In person

Salary : $20 - $25