What are the responsibilities and job description for the Team Experience Coordinator position at Mountain Creek Resort?
Team Experience Coordinator (HR)– Mountain Creek
Location: Vernon, NJ Reporting to: HR Director
SNOW Partners Mission Statement:
"To Enhance the Lives of our Team, Guests and Partners by Building Lasting Connections."
About Mountain Creek:
Mountain Creek, a four-season resort, offering skiing/snowboarding, bike park, waterpark, weddings, mountain coaster, restaurants, and lodge.
How the Team Experience (HR) Onboarding Coordinator works with the Team:
The Team Experience Coordinator will support the Team Experience and Logistics trails with the daily check-in of all scheduled team members. Additional responsibilities will include assistance with various daily tasks
Team Member Responsibilities:
- Review all scheduled team members daily to ensure that everyone who is scheduled has shown up for their shift
- Track the attendance and punctuality of those scheduled daily and process communication based on our Point System Policy
- Greet applicants/team members and provide excellent customer service
- Respond to Team Member needs (i.e. name tags, Team Passes, etc.)
- Act as primary communication portal with Team Members
- Support company culture initiatives
Team Member Qualifications:
- Knowledge of Word, Excel and G-Suite
- Experience with payroll systems a plus
- A positive attitude and a commitment to great Team service
- Possess excellent communication skills
- Must be highly organized and have ability to multitask
- Ability to function in a fast-paced environment is essential
- Must be able to work well with all Team Member levels (i.e. frontline, managers, resort leaders)
- Must be at least 18 years of age