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Patient Services Representative

Mountain Community Health Partnership
Bakersville, NC Full Time
POSTED ON 10/22/2026
AVAILABLE BEFORE 12/22/2026

Mountain Community Health Partnership is seeking a full-time Patient Services Representative. The position requires a courteous professional who is oriented in customer service needs. Patient Services Representative may be asked to work at any MCHP facility, based on need. 

Key Responsibilities:
- Checking patients in and out.
- Scanning supportive documents. 
- Answering the telephone in a pleasant and informative manner. 
- Collecting appropriate paperwork and patient information. 
- Faxing patient information to outside entities. 
- Setting up appointments. 
- Verifying insurance coverage and collecting monies due. 

Qualifications:
- High school diploma or equivalent. 
- 1 year of medical office experience, preferred. 
- Knowledge of basic phone etiquette. 
- Basic computer skills. 
- Ability to understand medical terminology. 
- Ability to effectively communication with Hispanic speaking patients, preferred. 


Benefits: 
- 401(k)
- Employer Paid Health Insurance
- Life Insurance; Group and Voluntary
- Paid Time Off

Salary : $18 - $20

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