What are the responsibilities and job description for the Lift Ops Operator position at MOUNTAIN CAPITAL PARTNERS LLC?
The Nordic Valley Lift Operations team is the front-line and face of resort Mountain Operations. This role is responsible for operating the ski lifts and helping to create a fun and safe environment for our guests. The ideal candidate is energetic, guest-focused, and works well in a fast-paced environment. This position is great for anyone who loves to ski/snowboard, as we have great perks for our employees to also enjoy our resort and sister resorts throughout the country. Employees also receive discounts. Please see the complete listing of employee perks on our website.
Key Duties & Responsibilities:
- Assist and direct guests loading and unloading chairlifts and conveyors in a safe, professional, and efficient manner, using excellent guest service skills.
- Maintain the loading/unloading ramps and lift maze areas.
- Remove snow from chairs, ramps, and work areas.
- Daily set up and take down of guest loading, preloading, chair clearance and line maze areas.
- Operate machinery and tools in a safe and responsible manner.
- Assist in emergency situations as required, such as misloads, unseated passengers & lift evacuations,
- Work well with team members, demonstrate good communication skills, and promote a positive work environment.
- Answer guests questions related to general resort operations, ski lifts, routes, and ski runs.
- Follow supervisors direction and perform other duties as assigned.
- Must be at least 18 years of age.
- Must know how to operate basic machinery.
- Must have excellent interpersonal communication skills.
- Must have excellent guest service skills.
- Must be able to ski or snowboard safely to and from assigned workstations using company-designated routes (In some instances, employees without fundamental ski or snowboarding ability may be assigned to workstations where such skills are not required).
- Must have reliable transportation, being dependable and arriving to work on time on a daily basis.
- Must be available to work weekends and holidays.
Work Environment & Physical Requirements:
- Must be able to lift, push, and pull objects weighing 50 lbs.
- Must be able to work for an extended period of time in varying weather conditions, including extreme cold and/or wind.
Must be able to work at high altitudes for an extended period of time.