What are the responsibilities and job description for the Medical Collections Specialist position at Mount Yonah Medical Billing?
Job Description
Mount Yonah Medical Billing is a growing 3rd party billing company specializing in substance abuse and mental health billing. We are looking for dedicated individuals to join our team! We are located in Atlanta, GA (Dunwoody/ Doraville).
The Medical Collections Specialist is responsible for managing outstanding accounts receivable by following up with insurance companies to ensure timely payment of medical claims. This position requires strong analytical, communication, and problem-solving skills to reduce aging accounts and maximize revenue recovery.
Duties and Responsibilities
- Review and monitor assigned accounts receivable to identify unpaid, denied, or underpaid claims.
- Contact commercial insurance companies, Medicare, and other third-party payers regarding claim status.
- Investigate claim denials and determine appropriate corrective action.
- Submit corrected claims, appeals, reconsiderations, and supporting documentation as needed.
- Follow up on outstanding claims according to payer-specific guidelines and company standards.
- Identify trends in denials and report recurring issues to management.
- Document all account activity accurately within the billing system.
- Verify payments, adjustments, contractual allowances, and write-offs.
- Work aging reports to meet productivity and collection goals.
- Coordinate with Billing, Appeals, Payment Posting, and other departments to resolve claim issues.
- Maintain compliance with HIPAA and all federal and state regulations.
- Participate in team meetings, training, and process improvement initiatives.
- Meet daily, weekly, and monthly productivity and quality standards.
Qualifications
- High school diploma or GED required; Associate's degree preferred.
- Minimum of 1–3 years of medical collections or medical billing experience.
- Experience with behavioral health or substance abuse billing.
- Knowledge of Medicare,, and commercial insurance guidelines.
- Understanding of CPT, ICD-10, HCPCS, and medical terminology.
- Experience using electronic medical records (EMR) and medical billing software.
- Collaborate MD
- KIPU
- Aavaility
- Strong computer skills, including Microsoft Excel and Outlook.
- Excellent verbal and written communication skills.
- Strong organizational skills and attention to detail.
- Ability to prioritize multiple tasks and work independently.
Preferred Skills
- Insurance follow-up
- Accounts Receivable (A/R) management
- Medical billing and collections
- Denial management
- Appeals and reconsiderations
- Time management
- Critical thinking
- Customer service
- Team collaboration
Performance Expectations
- Meet assigned daily productivity goals.
- Maintain a high level of accuracy in account documentation.
- Reduce aging accounts receivable within assigned inventory.
- Follow company policies and payer regulations.
- Maintain confidentiality and HIPAA compliance at all times.
Why You Should Join Our Team:
- Paid training
- Health insurance offered after 90 days
- Accrued PTO offered after 90 days
- Dental, vision, life insurance offered after 90 days
- Opportunity to grow into a leadership role
- Bonus structure after 90 days
Are you looking for a new challenge and ready to grow your career? We're looking for motivated, detail-oriented individuals to join our team!
If you're eager to learn, enjoy solving problems, and want to be part of a supportive team, we'd love to hear from you.
Pay: $17.00 - $19.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $17 - $19