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Associate Director of MassLINKS Academic Services

Mount Wachusett Community College
Leominster, MA Full Time
POSTED ON 11/13/2025 CLOSED ON 12/30/2025

What are the responsibilities and job description for the Associate Director of MassLINKS Academic Services position at Mount Wachusett Community College?

Location: Leominster, MA Category: Administrative Posted On: Wed Nov 12 2025 Job Description:

General Statement of Duties:

The Associate Director of MassLINKS Academic Services, provides educational leadership to the MassLINKS Department of Academic Services in support of the goals and objectives of the MassLINKS Adult Education Online Academy, Division of Lifelong Learning and Workforce Development at Mount Wachusett Community College, and the Adult and Community Learning Services (ACLS) unit of the Massachusetts Department of Elementary and Secondary Education. The Associate Director of MassLINKS Academic Services supports the design, implementation, and assessment of all elements of the learning environment for the MassLINKS Department of Academic Services. Reporting to the Director of MassLINKS Academic Services and Postsecondary Pathways and collaborating with MassLINKS Leadership, the Associate Director supports the effective design and delivery of all elements of the academic environment at MassLINKS across the Humanities, STEM, and ESOL Academic Departments. The Associate Director supports onboarding activities for the Department of Academic Services and the evaluation of new and existing technology for fit with the learning environment and the digital ecosystem of the MassLINKS school. The Associate Director supports the development and implementation of systems to analyzes, evaluate, and ensure high quality instructional practices within the MassLINKS school, supports the development and implementation of accessible, research-based, and standards-aligned curriculum, supports the establishment of outcomes and systems for measuring key performance indicators of academic success at MassLINKS, supports the design of and participates in program development activities, supports the evaluation of instructors designing and implementing personalized improvement plans as needed, and assists in the management of the day-to-day operations of the MassLINKS Adult Education Online Academy. The Associate Director supports the Director in preparing and submitting reports to funders and in preparing staff for site visits and program quality reviews conducted by funding agencies.

Responsibilities:

  • Support the innovative and strategic leadership of the MassLINKS Adult Education Online Academy.
  • Manage assigned areas ensuring the effective day-to-day operations of the MassLINKS Adult Education Online Academy.
  • Support the Director in managing the development and delivery of accessible HiSET/GED Preparation and Adult Diploma Program curriculum across Humanities, STEM, and ESOL aligned to the College and Career Readiness Standards for Adult Education (CCRSAE) and Massachusetts English Language Proficiency Standards for Adult Education (MAELPSAE).
  • Support the Director of MassLINKS Academic Services and Postsecondary Pathways in the role of assigned ADA Coordinator at the MassLINKS Adult Education Online Academy.
  • Support the management of the development and implementation of comprehensive systems assessing student learning and progress toward academic key performance indicators such as Measure Skill Gain, literacy and numeracy development, and High School Equivalency Test Readiness.
  • Collaborate with the MassLINKS Leadership Team to support enrollment management functions as needed and assigned by the Director of MassLINKS Academic Services and Postsecondary Pathways.
  • Support the development and implementation of a comprehensive HSE test readiness program including but not limited to: embedded whole class and small group instructional activities, small group and individual test readiness academic services, and personalized test readiness planning and preparation.
  • Provide supervision to FT day and evening MassLINKS Instructors ensuring high quality programming across all operating hours at MassLINKS.
  • Serve on cross-functional collaborative teams supporting collective and effective operations of the MassLINKS Adult Education Online Academy.
  • Serves on college, local, and statewide committees as assigned by the Director of MassLINKS Academic Services and Postsecondary Pathways.
  • Provides educational leadership to the MassLINKS Adult Education Online Academy, ensuring the alignment of mission between MassLINKS programming, Mount Wachusett Community College, and the Adult and Community Learning Services unit of the Massachusetts Department of Elementary and Secondary Education (DESE).
  • Supports the management and implementation of evidence-based instructional practices at the MassLINKS Adult Education Online Academy including but not limited to the implementation of Evidence Based Reading Instruction (EBRI) as required by WIOA, and the implementation of evidence-based writing instruction.
  • Supports the effective management and implementation of all phases of the Educator Growth and Effectiveness process required by ACLS, including but not limited to: (1) Self-Assessment (2) Professional Development Planning (3) Classroom Implementation of Learned Strategies (4) Ongoing observation and performance monitoring (5) Reflection.
  • Prepares and submits all MCCC required evaluation materials for direct reports belonging to the MCCC union.
  • Participates in the development and implementation of the MassLINKS multi-year strategic plan aligned to the strategic plan of the Division of Lifelong Learning and Workforce Development, Mount Wachusett Community College, ACLS, and the local workforce area.
  • Collaborates with internal partners at the college to ensure the integration of MassLINKS students into the college community and ensuring access of MassLINKS students to the full spectrum of college resources and supports allowable under ACLS and MWCC policy.
  • Collects and utilizes programmatic data to improve current and future programming at MassLINKS.
  • Supports the development and delivery of tools to gather student feedback regarding experiences and uses that feedback to improve Academic Services.
  • Collaborates with external partners to ensure the appropriate service design and delivery for all shared customers seeking multiple services under WIOA.
  • Ensures compliance with all local, state, and federal policy associated with the effective operation and delivery of Title II programming under WIOA.
  • Supports the Director of MassLINKS Academic Services and Postsecondary Pathways in the preparation and submission of reports to funders as needed.
  • Monitors accuracy of data input into statewide Adult Education database (LACES), and college database (Banner).
  • Performs Other duties as assigned.


Job Requirements:


Minimum Qualifications:

  • Bachelor's Degree In Education, Public Administration or related area;
  • 3-5 years experience administering state and/or federally funded adult education and training programs or
  • An appropriate combination of education and experience;
  • Excellent organizational skills;
  • Excellent oral and written.

Desired Qualifications:

  • Master's Degree in Education, Curriculum Development, Public Administration or related area;
  • Previous experience in Massachusetts Adult Education system;
  • Previous experience as a certified K-12 or Adult Education Teacher;
  • Previous experience teaching in a remote environment;
  • Previous experience with LACES data management system;
  • Knowledge of Google Workspace for Education applications and MS Office 365;
  • Background in an alternative education/higher education setting.

Equivalency Statement
Applicants who do not meet the qualifications as stated above are encouraged to put in writing precisely how their background and experience have prepared them with the equivalent combination of education, training and experience required for the responsibilities of this position.


Additional Information:


Salary:$77,500.00-$83,000.00

Employee Status: Full Time Grant Funded -Grant End Date
Benefits: Yes
Hours per Week: 37.5
Number of Weeks: 52

Mount Wachusett Community College is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, color, national origin, ethnicity, sex, disability, religion, age, veteran status, genetic information, pregnancy or related conditions, gender identity, sex characteristics, sex stereotypes or sexual orientation in its programs and activities as required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statutes and college policies. The College prohibits Sex-Based Harassment. Inquiries or complaints concerning discrimination, harassment, or retaliation shall be referred to the College's Affirmative Action Officer and/or Title IX Coordinator, the Massachusetts Commission Against Discrimination, the Equal Employment Opportunities Commission or the United States Department of Education's Office for Civil Rights.

Salary : $77,500 - $83,000

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