Coordinator, Speech, Language, and Hearing Sciences and Nursing Program

Since 1920, Mount St. Joseph University has provided an education that is based on interdisciplinary liberal arts and professional curricula emphasizing mission, values, integrity, and social responsibility. Faculty and staff deliver high-quality academics, hands-on experiential learning, and personalized attention to support student success. Join our award-winning team, recognized as a 'Best College to Work for,' and be part of a vibrant culture that places a premium on collaboration and belonging.

Position Summary

Grounded in the institution’s mission and commitment to academic excellence, service, and student success, the Program Coordinator provides comprehensive administrative and operational support to the Speech, Language, and Hearing Sciences and Nursing Programs.

This position advances the mission by ensuring high-quality support of professional education programs, particularly in areas of clinical education, accreditation, assessment, scholarship, and service. The Program Coordinator fosters a welcoming, student-centered environment while maintaining the highest standards of confidentiality, integrity, collaboration, and stewardship of institutional resources.

Essential Duties and Responsibilities

Program Administration & Operations

• Support ongoing assessment, accreditation, and grant-related initiatives.
• Develop and maintain efficient, confidential procedures for managing departmental practices and records.
• Maintain electronic student files (academic and clinical records) in accordance with institutional and regulatory standards.
• Prepare and distribute student admission correspondence, including acceptance and denial letters.
• Ensure prompt and professional response to all departmental inquiries (in-person, telephone, mail, voice-mail, and electronic communication).
• Maintain and update departmental handbooks in collaboration with Chairs and faculty.
• Contribute to updates and content maintenance for department websites.
• Coordinate departmental committee meetings, including scheduling, agenda preparation, minute-taking, dissemination, and record retention.
• Perform other duties as assigned in support of departmental operations.

Financial & Budget Support

• Maintain financial records related to departmental budgets.
• Assist in monitoring budget accuracy in consultation with the Assistant Dean, Chair, and/or Program Directors.
• Support grant-related documentation and financial tracking as needed.

Event & Recruitment Coordination

• Partner with faculty to organize and coordinate recruitment events, orientations, program ceremonies, and special events (on- and off-campus).
• Manage logistical planning, communication, materials preparation, and follow-up activities for departmental events.

Student & Faculty Support

• Handle sensitive and confidential information related to admissions, faculty, staff, and students.
• Provide administrative support aligned with clinical education requirements.
• Supervise student workers (as needed), including assigning tasks and managing schedules.

Team & Institutional Contribution

• Contribute to a collaborative team environment by adapting to new responsibilities and evolving departmental needs.
• Support colleagues in achieving shared departmental goals.
• Seek opportunities to improve office processes and service delivery.

Education

• Associate's degree required; Bachelor’s degree preferred.

Experience

• Experience managing confidential records and sensitive information required.
• Experience in administrative support, preferably within higher education, healthcare education, or professional programs preferred.
• Experience supporting accreditation, assessment, or clinical education processes preferred.

Required Knowledge, Skills, and Abilities

Organizational & Administrative Skills

• Strong organizational and time management skills.
• High level of accuracy and attention to detail.
• Ability to manage multiple priorities and meet deadlines.
• Ability to follow through on assignments to completion.

Communication Skills

• Strong verbal, written, telephone, and electronic communication skills.
• Ability to communicate effectively and professionally with students, faculty, staff, and external partners.

Interpersonal & Collaboration Skills

• Demonstrated ability to collaborate effectively with colleagues.
• Ability to build and maintain productive, respectful working relationships across campus and community constituencies.
• Flexibility and adaptability in a dynamic environment.

Problem-Solving & Initiative

• Ability to take initiative and act independently when appropriate.
• Demonstrated problem-solving skills with sound judgment.
• Ability to adapt quickly to changing priorities and responsibilities.

Technical Skills

• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
• Ability to learn and utilize institutional systems (e.g., student information systems, budget systems, learning management systems, website content platforms).

Confidentiality & Compliance

• Demonstrated ability to handle confidential and sensitive information with discretion.
• Commitment to maintaining compliance with institutional policies and applicable regulations related to student records and professional education programs.

Work Environment

This is a full-time (1.0 FTE) administrative position in an office and academic setting. Occasional evening or off-campus event support may be required.

Benefits
Mount St. Joseph University offers a wide array of benefit options, to meet the financial, educational, health, and wellness needs of you and your family. Eligibility varies by position and FTE.

• Tuition Remission for you and your family.
• 403b Retirement
• Excellent benefits including medical, employer HSA contributions, dental, vision, life, parental leave.
• Generous PTO.
• 16 paid holidays.
• Competitive salaries.
• Opportunity to work in a dynamic and collaborative educational environment.
• Professional development opportunities.

To apply, please upload a cover letter, resume, and contact information with three professional references via Paycom.

A review of resumes will begin immediately and continue until the position is filled.

Please click here to review the University's policies on E-Verify, Equal Opportunity, and Non-Discrimination.

Mount St. Joseph University is an Equal Opportunity Employer