What are the responsibilities and job description for the Patient Navigator position at Mount Sinai South Nassau Hospital?
Status : Full Time Regular
Shift: DAY SHIFT
Department: Digestive Health Service
Position Summary
Summary:
The Patient Navigator serves as a point of contact for referring physicians, patients, and caregivers to provide resources and assistance with accessing clinical and supportive care services offered within Mount Sinai South Nassau and in the community. Facilitates patient appointments, including those made with labs, diagnostic areas, and specialty physicians. The Patient Navigator helps to identify the barriers that may be preventing patients from receiving timely and high-quality healthcare treatment and working to find solutions to those barriers.
The Patient Navigator serves as a point of contact for referring physicians, patients, and caregivers to provide resources and assistance with accessing clinical and supportive care services offered within Mount Sinai South Nassau and in the community. Facilitates patient appointments, including those made with labs, diagnostic areas, and specialty physicians. The Patient Navigator helps to identify the barriers that may be preventing patients from receiving timely and high-quality healthcare treatment and working to find solutions to those barriers.
Qualifications
Responsibilities:
Education Required
Experience And Skills
License/Certifications
Education Required
- Must complete in-house orientation program
- High School degree and relevant work experience required
- Bachelor’s degree preferred
- •
Experience And Skills
- Excellent interpersonal skills
- Speaks, reads and writes English
- Impeccable telephone triage skills.
- Familiar with EMR.
- Strong computer skills (MS Office Suite, MS Word, Excel, and PowerPoint – knowledge of web-based data systems).
- Ability to work effectively in a team.
- Familiarity with hospital processes, structure, and functions.
- Excellent written and oral communication skills.
- Attention to detail and timely, and accurate work.
License/Certifications
Working Conditions
Other information:
Working Conditions
Working Conditions
- Personal Protective Equipment (PPE) worn
- Sitting, computer and telephone use for extended periods of time.
- Frequent, prolonged standing/walking.
- Moderate physical activity required.
Salary : $42,100 - $53,300
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