Medical Collector

Collector - Hospital (Non-Government)

Base Salary plus Bonus -  Hybrid Work Schedule

As Mount Sinai grows, so does our legacy in high-quality health care. 

Since 1949, Mount Sinai Medical Center has remained committed to providing access to its diverse community. In delivering an unmatched level of clinical expertise, our medical center is committed to recruiting and training top healthcare workers from across the country. We offer the latest in advanced medicine, technology, and comfort in 12 facilities across Miami-Dade (including our 674-bed main campus facility) and Monroe Counties, with 38 medical services, including cancer care, 24/7 emergency care, orthopedics, cardiovascular care, and more. Mount Sinai takes pride in being South Florida's largest private independent not-for-profit hospital, dedicated to continuing the training of the next generation of medical pioneers.

Culture of Caring: The Sinai Way

Our hardworking, tight-knit community of more than 4,000 dedicated employees fosters an environment of care and compassion. Each member plays a vital role in our collective mission to deliver excellent healthcare through innovation, education, and research. At Mount Sinai, we take pride in our achievements, aiming to be a beacon of quality healthcare in South Florida. We welcome all healthcare professionals to join our thriving community and contribute to our pursuit for clinical excellence.

Position Responsibilities:

• Identifies delinquent account aging period and payment sources.
• Performs collection actions including contacting patient and by telephone and resubmitting claims to third party for reimbursement.
• Reviews each account via computer reports and other information sources.
• Participates with other staff to follow up on accounts until no balance or turned over for collections.
• Evaluates patient financial status and establishes payment plans when appropriate.
• Reviews accounts for possible assignment to collection agency makes recommendation to manager and prepares information for collection agency as needed.
• Documents all patient contact and insurance follow up update as necessary to ensure information is accurate.
• Maintains a high level of productivity while maintaining accuracy.
• Requests rebills as necessary.
• Identifies and resolves patient billing complaints
• Faxes attachments to Athena to include with claim when appropriate.
• Works assigned hold buckets daily.
• Attends all seminars and education programs as assigned by manager.
• Consistently demonstrates ability to organize work recognize and establish priorities and complete work without creating backlogs.

Qualifications:

• One year practical experience in Healthcare Collections.
• High School graduate or equivalent level of training.

Benefits

We believe in the physical and mental well-being of our employees and are committed to offering comprehensive benefits that fit their personal needs. Our robust employee benefits package includes:

•      Health benefits
•       Life insurance
•       Long-term disability coverage
•       Healthcare spending accounts
•       Retirement plan
•       Paid time off
•       Pet Insurance
•       Tuition reimbursement
•       Employee assistance program
•       Wellness program