Teen Services Librarian

SCHEDULE: Full-time, non-exempt. 37.5 hours per week.

BENEFITS

PURPOSE

SUMMARY OF DUTIES:

• Programming/Outreach (approx. 50%)
• Public Service (approx. 30%)
• Collection Development (approx. 20%)

JOB RESPONSIBILITIES

Programming/Outreach

• Plans and presents programming events for teen patrons, including reading programs/challenges/events
• Develops new programs/services based on the library’s strategic goals and community needs in conjunction with the Department Head and Assistant Department Head
• Works with library marketing staff to generate program publicity as needed.
• Researches and reserves outside presenters for the audiences served
• Coordinates the vendor process with performers by securing the appropriate contract and facilitating the payment process.
• Assists in monitoring the programming budget in conjunction with the Department Head.
• Prepares programming reports and statistics as needed or requested
• Collaborates with other library programmers and assists in coordinating library wide events
• Keeps current in public library and program trends; monitors best practices in programming and developments in the field.
• Coordinates, implements, and presents outreach events for teen patrons.
• Works with Community Engagement Director to develop new outreach programming/services. Acts as a liaison between Community Engagement and Fiction/AV/Teen Department
• Assists in managing the outreach portion of the programming budget in conjunction with the Department Head
• Serves as liaison with community partners, specifically local middle and high schools
• Attends networking events, meetings, and other community events when assigned
• Prepares reports and compiles statistics relating to outreach as needed or requested
• Monitors current trends in public libraries, specifically focusing on outreach
• Works with library marketing staff to obtain appropriate resources and items for outreach activity

Public Service

• Assists patrons at the public desk, on the telephone, and online
• Applies MPPL-values-based customer service
• Maintains welcoming active teen-specific public spaces
• Monitors the behavior and conduct of Library patrons to ensure an atmosphere conducive to the use of the department and library resources for all patrons
• Provides appropriate reference and readers advisory services
• Executes basic/in-depth electronic bibliographic and informational searches using online and in-house database sources
• Assists patrons at the public service desk in locating materials in physical and electronic formats
• Provides bibliographic instruction and tours, as needed
• Prepares reports and complies statistics as assigned

Collection Development

• Performs collection development tasks related to selection, maintenance, and weeding
• Plans and executes collection displays in coordination with other departmental staff

Other

• Represents the Department on the Programming Workgroup, as assigned
• Represents the Department on the Reading Program Workgroup, as assigned
• Represents the Department on the Community Engagement Workgroup, as assigned
• Attends appropriate meetings, workshops and seminars
• Serves on committees as assigned
• Other duties as assigned

EDUCATION, TRAINING, AND EXPERIENCE

• Master’s degree in Library Science from an ALA accredited library school (or equivalent education and work experience) required.
• Minimum one year’s experience in a public service librarian position required
• Experience working with teen patrons required

KNOWLEDGE, SKILLS & ABILITY

Knowledge & Ability

• Ability to access, input and retrieve data from the computer
• Ability to reach, bend, push, pull, grasp, lift, kneel, crouch, stoop, and carry
• Ability to carry library materials weighing up to 10 lbs
• Ability to use the English language correctly both verbally and in writing
• Ability to operate a two-way radio and telephone
• Ability to read library material spines and labels in order to comprehend and put in correct order
• Ability to perform light/medium/heavy work
• Ability to speak publicly
• Knowledge of Windows and Microsoft Office applications
• Knowledge of interactive web applications and email
• Knowledge in the use of the Integrated Library System
• Knowledge of online search strategies
• Knowledge of teen programming trends, philosophies, and best practices
• Knowledge/skill in the use of readers advisory tools
• Knowledge of literature, popular fiction and non-fiction for teen audiences
• Knowledge of popular AV materials
• Knowledge of service interview techniques
• Knowledge of standard collection development practices
• Knowledge of outreach/community engagement trends and best practices
• Knowledge / skill in the use of electronic reference tools
• Knowledge of library policies and procedures

Behavioral Skills

• Continuous Learning. Able to stay informed of current industry trends; learn and apply new concepts and demonstrate career self-reliance; identify own areas of opportunity and set and monitor self-development goals.
• Decision Making & Problem Solving. Able to take action in solving problems while exhibiting judgment and a realistic understanding of issues; able to use reason, even when dealing with emotional topics; review facts and weigh options.
• Flexibility. Able to remain open-minded and change opinions on the basis of new information; perform a wide variety of tasks and change focus quickly as demands change; manage transitions effectively from task to task; adapt to varying customer needs.
• Planning, Prioritizing, & Goal Setting. Able to prepare for emerging customer needs; manage multiple projects; determine project urgency in a meaningful and practical way; use goals to guide actions and create detailed action plans; organize and schedule people and tasks.
• Teamwork. Able to share due credit with coworkers; display enthusiasm and promote a friendly group working environment; work closely with other departments as necessary; support group decisions and solicit opinions from coworkers; display team spirit.
• Communication. Able to clearly present information through the spoken or written word; read and interpret complex information; talk with customers or clients; listen well.
• Customer Focus. Able to demonstrate a high level of service delivery; do what is necessary to ensure internal and external customer satisfaction; deal with service failures and prioritize customer needs.
• Supporting Diversity, Equity, and Inclusion. Able to adapt behavior to others' styles; interact effectively with people who have different values, cultures, or backgrounds; optimize the benefits of having a diverse, inclusive, and equitable workforce.