What are the responsibilities and job description for the Parts Associate position at Motoplex USA?
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Parts Associate – Motoplex USA
Got an eye for the final touch? From parts to performance—if you love completing the puzzle, we need you! Motoplex USA is hiring a motivated, organized individual to join our Parts team at our growing dealership.
Our Parts Associate assist customers and technicians by accurately identifying, selling, and ordering parts using catalogs and a variety of software systems. This role supports inventory control, warranty and return processing, and delivers excellent customer service in a fast-paced powersports environment.
Powersports Parts Associate Responsibilities
- Assist all retail and service customers in selecting the correct parts in a friendly, professional, and efficient manner
- Provide exceptional customer service to every internal and external customer
- Sell parts over the counter, through the service department, and over the phone
- Utilize OEM parts catalogs and dealership management systems (DMS) to accurately identify, price, and order parts
- Accurately pull, stage, and distribute parts orders for technicians and customers
- Receive, check in, and stock incoming parts shipments
- Maintain accurate inventory levels through proper binning, labeling, cycle counts, and inventory control procedures
- Process parts returns and warranty-related parts in accordance with OEM and dealership policies
- Ensure proper documentation for warranty parts, cores, and returns, including tagging and timely submission
- Keep parts displays, shelves, and storage areas properly stocked, labeled, and organized
- Maintain a clean and organized parts department by disposing of packaging, sweeping floors, and dusting parts bins daily
What We’re Looking For
- Previous retail sales or customer service experience preferred
- Friendly, outgoing personality with the ability to professionally handle customer concerns
- Passion for powersports and the industry
- Solid work history with experience in parts or related fields
- Commitment to delivering your best work every day
- Strong organizational skills with the ability to manage multiple tasks simultaneously in a fast-paced environment
- Excellent customer service and sales skills
- Strong interpersonal and communication skills, both in person and over the phone
- Proven ability to listen, identify customer needs, and recommend appropriate services to enhance customer satisfaction and dealership sales
Working Conditions:
- On-site Full-time position with overtime opportunities
- Physical labor required: bending, lifting, and working in tight spaces to complete tasks efficiently and safely.
- Positive, collaborative environment
Compensation & Benefits
- Competitive salary or hourly wage
- Health insurance, paid time off, retirement plans
- Bonuses & incentives plans
Professional Development
- Opportunities for growth and advancement
- Training programs, mentorship, or learning resources
- Opportunities to work on meaningful or innovative projects
Motoplex USA is your trusted powersports dealership serving Eastern Nebraska and surrounding areas, offering a wide selection of new and pre-owned ATVs, UTVs, motorcycles, personal watercraft, mowers, and power equipment. We proudly carry top brands like Polaris, Can-Am, Sea-Doo, Honda Powersports, Yamaha, Kawasaki, Suzuki, Gravely, Ariens, Roxor, and SSR.
Why Motoplex USA?
- Team-driven, fast-paced environment
- Strong support from sales, service, and management
- Opportunity to grow and succeed in a thriving powersports dealership
Apply today or call us to get started!
Questions contact Motoplex USA at 1(844) 400-6686 (MOTO) or hiring@motoplexusa.com
Salary : $33,632 - $45,669