System Engineer

Job Title: System Engineer III (Corporate Safety and Physical Security)

Location: Hybrid at 4525 Painters Mill Road Owings Mills MD 21117

Job Duration: Initially starts with 12 contract possibilities for extension and FT

Job Description:

• Support and maintain CSPS Systems.
• Experience with multiple ACS and VMS systems is required.
• Certified in Milestone and S2 is desired but not required
• Optimizing efficiencies within the systems.
• Diagnosing & troubleshooting any logical issues within the ACS and VMS.
• If system issues cannot be resolved in house, a service ticket will be opened with a vendor.

Service Calls:

• Communicate with facilities, engineering, and security officers to identify faulty doors and cameras.
• Initiate service tickets with security vendors for all TRP office locations.
• Coordinate service visit with vendor and on-site POC.
• Support technicians when they are onsite from and S2 and Milestone perspective.
• Follow up with vendor to coordinate required parts and return visits.

Provide technical support for Allied Universal officers:

• Focus of support will be for the GSOC and Badging Offices.
• Assist with CCTV viewing stations in the OM and COS GSOC.
• Daily support of S2 for badging and GSOC teams.
• Support OM and COS Guard House equipment.
• Any physical security equipment that is not supported directly by TRP IT will be supported by this role.

Work Orders:

• Initiate small projects such as single door or camera adds with security vendors.
• Coordinate install with security vendor, facilities, and relevant TRP IT teams. TRP IT Tracking
• Maintain and update TRP IT equipment trackers as new security equipment is installed, and old equipment is replaced.