Strategic Technician

Our client is looking for a Strategic Technician for a 2-month contract in Hillsboro, OR 97124

Our client is a multibillion-dollar company that provides end-to-end managed services, technology, and consulting to enable the digital workplace for small to enterprise businesses. Join their team to be part of delivering individualized experiences to a diverse range of clients in a collaborative and productive workplace environment.

Contract Duration: 2 Months

Required Skills & Experience

• 3 years of hands-on technical support experience (desktop, hardware, software, or server).
• Ability to travel between campus buildings (personal vehicle or walking).
• Strong independence, flexibility, and ability to shift priorities quickly.
• Ability to lift up to 35 lbs. unassisted.
• Ability to walk, sit, stand, crawl, or kneel for extended periods.
• Excellent customer service skills with strong written and verbal communication abilities.
• Proficiency with Microsoft Outlook, Excel, Word, Windows 8, and Windows 10.
• Technical certifications (A , Net , Server , etc.) are a plus
  
  

What You Will Be Doing Daily Responsibilities

PCLD / ITSC / VC Support

• Install and configure operating systems on client devices.
• Migrate user data during system refresh or upgrade projects.
• Pick up surplus or decommissioned equipment from users.
• Prepare and process old systems for re-dispositioning and e-waste.
• Test and process failed hardware returned from clients.
• Ensure all inventory and equipment is stored and distributed professionally.
• Support interdepartmental or client deliveries as needed.
• Perform daily and quarterly conference room preventative maintenance checks.
• Update internal databases daily (online and offline).
• Monitor operational queues to assist with break/fix support and meeting room support.
• Assist with large-scale deployment, renovation, or upgrade projects.
  
  

SDI Support

• Assist with server landings and decommissioning.
• Prepare landing spaces and install rails and related hardware.
• Perform cabling setup and remote management configuration.
• Prepare servers for shipping when required.
• Identify and designate parts for waterfall usage.
• Handle hard drives according to proper disposal and security procedures.
• Unbox/box servers and complete ISM shipping paperwork.
• Provide escort services for onsite vendors or technicians.
• Maintain ISMP ticketing system records.
• Support RFID scanning, asset labeling, and inventory workflows.
  
  

NBS Support

• Install operating systems on non-IT supported devices.
• Provide break/fix troubleshooting for software and hardware
• Maintain and update ISMP database for related systems
  
  

Applicants must be currently authorized to work in the US on a full-time basis now and in the future.

Posted By: Kenny Edgerton