What are the responsibilities and job description for the SOW Analyst position at Motion Recruitment?
Our client is a trusted IT infrastructure and managed services provider serving enterprise customers worldwide. Based out of Atlanta Georgia, they are looking to hire an SOW Analyst on a Contract to hire basis.
Contract Duration: 6 Month Contract to hire (Potential for extension or conversion)
Position is Hybrid (2-3 days a week onsite)
Required Skills & Experience
- Advanced MS Office skills with an emphasis on MS Excel and MS Word
- Familiarity with Information Technology terms and technologies
- Technical writing and/or Business writing experience helpful
- Experience in the IT Industry
- Experience with Tech Writing and or Proposal Writing
- Experience with SMEs, Account Execs, and Engineers
- Excellent client-facing communication skills
- Familiar with Salesforce Customer Relationship Management (CRM) application
- No specific experience necessary, will train the right candidate
What You Will Be Doing
An SOW Analyst is responsible for all of the above, plus the person provides training and mentorship to new hires, peer review of SOW drafts for team members, and is assigned to the more complex opportunities with more demanding account teams that require excellent and prompt communications.
Daily Responsibilities
- Track and support the entire SOW process from technical scoping to approvals, which requires an understanding of who does what and when. This involves Sales, Solutions (technical sales), Consultancy (engineers), the Project Management Office, and associated leadership; depending on the cost of the Level of Effort and SOW.
- Support Solution Specialists to refine the customer’s stated requirements and how Professional Services will provide the proposed solution.
- Creating a legally valid Statement of Work on approved templates using the technical information provided in the approved Level of Effort and language from Solutions on the customer’s request.
- Ensuring that professional quality documents are completed within internal service level expectations or expedited if necessary.
- Support Sales and Solutions in adjusting the sales margin on the SOW while understanding rules and guidelines around internal cost and pricing and remaining compliant with these.
- Submitting completed documents that properly contain associated legal agreements (e.g. Master Services Agreement, Terms and Conditions) to Solution Architects.
- Engaging with Legal to incorporate feedback, adjust activities and scope, and insert negotiated terms into the SOW as/if necessary.
- Managing change in scope, assessing project risk and, with input from Solution Architects, ensuring that project delivery can still be profitably met.
- Utilizing 3rd party resources, convert Subcontractor SOWs to outline the tasks and terms to be undertaken by the 3rd party delivery resource.
- Be vigilant of potential breaches of compliance and selectively escalate requests as needed.
You will receive the following benefits:
- Medical Insurance - Four medical plans to choose from for you and your family
- Dental & Orthodontia Benefits
- Vision Benefits
- Health Savings Account (HSA)
- Health and Dependent Care Flexible Spending Accounts
- Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance
- Hospital Indemnity Insurance
- 401(k) including match with pre and post-tax options
- Paid Sick Time Leave
- Legal and Identity Protection Plans
- Pre-tax Commuter Benefit
- 529 College Saver Plan
Motion Recruitment Partners (MRP) is an Equal Opportunity Employer. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under MRP’s Employment Accommodation policy. Applicants need to make their needs known in advance.