Hardware Support Analyst/Entry Level

We’re hiring an Entry Level Hardware Support Engineer for a full-time, onsite opportunity in Virgina with a rapidly growing managed IT services company that supports enterprise and mid-sized clients across multiple industries. This role is 100% client-facing and hands-on, supporting laptops, desktops, mobile devices, and enterprise hardware environments across Windows and Linux platforms. This is a full-time position with long-term growth potential.

Required Skills & Experience

• Basic knowledge of computer hardware, laptops, and mobile devices
• Ability to physically repair, upgrade, and troubleshoot laptops and desktops
• Strong customer service and communication skills
• Comfortable working onsite full-time in a client-facing role
• Ability to lift and move equipment (up to 40 lbs)
• Basic understanding of Windows OS troubleshooting
• Authorized to work in the US full-time
  
  

Desired Skills & Experience

• Associate’s or Bachelor’s degree in IT, Computer Science, or related field
• CompTIA A or similar certification
• Experience imaging devices and deploying hardware
• Exposure to Active Directory or ticketing systems
• Basic knowledge of Linux environments
• Previous internship or help desk experience
  
  

What You Will Be Doing Tech Breakdown

• 30% Red Hat Linux
• 40% Windows Server 2010
• 30% Hardware & Device Support
  
  

Daily Responsibilities

• 70% Hands On
• 5% Management Duties
• 25% Team Collaboration
  
  

The Offer

• Bonus eligible
  
  

You Will Receive The Following Benefits

• Medical, Dental, and Vision Insurance
• Vacation Time
• Stock Options
  
  

Applicants must be currently authorized to work in the US on a full-time basis now and in the future.

Posted By: Shawna Dunleavy