Fraud Operations Specialist

Job Title: Fraud Specialist

Location: Overland Park Kansas 66251

Duration: 5 months

Type: Contract

Pay: $24/hr. On W2

Technology Requirement

• sMicrosoft Office Suit
• eExperience with ticket and case management system
• sBasic data analysis and reporting skill

s
What Does a Typical Day Look Like? (Daily Task

• s)Conduct investigations involving policy violations, compliance matters, and customer privacy concerns under established procedures and guidance from senior investigator
• s.Gather, review, and analyze information from internal systems, records, and business partners to support investigative finding
• s.Document investigative activities, findings, and recommendations in case management system
• s.Prepare investigative summaries, reports, and supporting documentation for Corporate Investigations, Legal Affairs, Privacy, Compliance, Human Resources, and business stakeholder
• s.Manage assigned caseload and ensure timely progression of investigations and related follow-up action
• s.Coordinate with investigators, attorneys, Privacy, Compliance, Human Resources, and business partners to obtain information and resolve investigative matter
• s.Support customer privacy investigations and regulatory response activities as neede
• d.Maintain confidentiality and handle sensitive information in accordance with company policies and investigative standard
• s.Participate in case reviews, team discussions, and other investigative activities as assigne

d.
Preferred Background / Prior Work Experie

• nce1–3 years of experience in Corporate Investigations, Compliance, Human Resources Investigations, Fraud Investigations, Risk Management, Customer Privacy, Legal Support, Law Enforcement, or a related investigative fie
• ld.Experience conducting research, fact-finding, case documentation, and investigative analys
• is.Experience handling sensitive or confidential informati
• on.Familiarity with case management systems and investigative documentation practic
• es.Some college prefer

red
Priority Soft Sk

• illsStrong attention to de
• tailDependable and organ
• izedCritical thinking and problem-sol
• vingEffective written and verbal communica
• tionAbility to manage multiple priorities and deadl
• inesTeam-oriented min
• dsetSound judgment and discretion when handling sensitive mat

ters
Additional Qualifica

• tionsExperience working with sensitive customer, employee, or business information prefe
• rred.Proficiency with reporting, documentation, and case tracking processes prefe
• rred.Ability to analyze information from multiple sources and clearly document find
• ings.Experience supporting compliance, privacy, employment, or policy-related investigations prefe