What are the responsibilities and job description for the Client Support - Associate position at Motion Recruitment?
Are you the person everyone calls when something breaks? 😎
Do you enjoy solving tech problems and helping people feel empowered with their devices?
If yes-his role is made for you! 💼✨
🚀 NOW HIRING: Client Support – Associate (Onsite IT Support)
📍 Topeka, Kansas 66618
🕒 3-Month Contract (Strong Chance for Extension)
🔍 About the Role
We’re looking for an Onsite IT Support Associate who will serve as the primary IT point-of-contact at the local office.
You'll be supporting employees with hardware, software, networking issues, onboarding setup, and day-to-day tech operations.
If you like hands-on troubleshooting, fast-paced environments, and being the go-to technical expert—this is your next step! 💡
💻 What You’ll Be Doing
✔️ Provide onsite support for hardware, software, and network issues
✔️ Troubleshoot desktops, laptops, printers, and workstation issues
✔️ Install/update software, utilities, and print drivers
✔️ Handle new hire onboarding — laptop issuance, setup, configuration
✔️ Manage 10–60 daily support tickets through a chat-based ticketing system
✔️ Support both onsite & remote employees
✔️ Maintain printers & basic office IT infrastructure
✔️ Complete a 3–4 week training program with equipment provided
🔧 Must-Have Skills
⭐ 2 years of IT support experience (hardware, software & basic networking)
⭐ 2 years of customer service experience
⭐ Strong Windows OS troubleshooting skills
⭐ Experience using ticketing/case management tools
⭐ Ability to stay calm & friendly in a high-volume support environment
🌟 Preferred Skills
✨ VPN troubleshooting
✨ Advanced networking familiarity
✨ Strong MS Office proficiency
✨ Laptop build/repair/upgrade experience
🎓 Education
IT degree or certifications preferred but not required.
Equivalent hands-on experience works just fine! ✔️
🗓️ Work Schedule
📅 Monday–Friday
⏰ Standard shift: 8am–5pm
⏰ Two days per week: 10am–7pm (your choice — except Mondays)
If you're ready to step into a visible, impactful IT support role within a friendly, collaborative environment… let’s connect! 🙌
📩 Interested? Apply or message me directly for details.
Salary : $27 - $29