Accela Analyst

Accela Analyst

On-Site, Lawrenceville, GA

Contract Position: 6 months to star

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Seeking a Accela Analyst to administer, configure, and support the Accela Automation SaaS platform, including Citizen Access, Mobile Office, and GIS integration. This role covers full-cycle configuration, scripting, custom development, reporting, and end-user support for permitting, licensing, and other public-sector workflow

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Key Responsibilit

• iesDevelop and customize Accela applications, forms, workflows, and reports based on business requireme
• ntsWrite scripts and code (JavaScript, .NET, APIs) to extend Accela's functionality and tailor it to organizational proces
• sesConfigure Accela modules (e.g., Civic Platform) and implement custom logic via Accela Script and JavaScr
• iptBuild and maintain integrations between Accela and third-party systems (payment gateways, GIS, Cashiering, SMS, E
• RP)Ensure integrations are secure, efficient, and scalable using APIs and web servi
• cesDiagnose and resolve issues related to custom scripts, workflows, and integrations; conduct testing and debugg
• ingManage SQL Server databases supporting the platf
• ormCreate and maintain documentation, SOPs, and training materials; lead Accela training for business teams during UAT and relea
• sesProvide technical support and troubleshooting for IT teams and end us
• ersTrack progress and report to the Land Information Solutions Supervi
• sorMaintain ticketing system with accurate, up-to-date reco

rds

Minimum Qualifica

• tions3 years of experience with Accela Automation, configuration management, and EMSE scri
• ptingStrong knowledge of On-Prem and Cloud Accela plat
• formsFamiliarity with Agile, Scrum, and Waterfall methodol
• ogiesProficiency with JIRA, SharePoint, Visio, MS Office Suite, Teams, Power BI, GitHub, Postman, and
• SSISExperience with Accela Ad Hoc/SSRS Reporting and Digital Plan
• RoomExperience integrating Accela with other systems (e.g., Oracle Financials, SMS platf
• orms)Knowledge of GIS concepts and applica

tions
Preferred Qualific

• ations3–5 years of Accela Administration experience, including Construct API integr
• ationsExperience with Teller Cashiering Platform, Twilio SMS Messaging,
• or SAPProgramming and application development expe
• rienceStrong customer service skills (in-person, phone, and elect
• ronic)Analyst/systems experience in large-scale IT enviro
• nmentsAccela certificat

ion(s)
Schedule & L

• ocationOn-site: Lawrenceville, G
• A 30046Monday–Friday, 8 AM–5 PM (after-hours/weekends: emergenc