What are the responsibilities and job description for the Desktop Support / IT Systems Analyst - End User Services - Lawrenceville - Onsite position at Motion Recruitment Partners, LLC?
Job Details
Technical Support / IT Systems Analyst III / Contract / Onsite / Lawrenceville, GA
A large, established organization in Lawrenceville, GA is seeking an IT Systems Analyst III for a 12 month onsite contract. This role is ideal for a hands-on IT professional with a background in desktop support, hardware deployment, and end-user service delivery. You'll be part of a collaborative technology team focused on upgrading and modernizing workstations and mobile systems across the enterprise.
If you enjoy solving problems, supporting people, and improving systems, this role offers the perfect blend of technical challenge and user-facing interaction. You'll join a project team responsible for removing obsolete hardware and deploying new laptops and monitors to internal staff-playing a key role in a large-scale modernization effort. This is an excellent opportunity to strengthen your expertise in Windows 10/11, Microsoft 365, and ITIL-based service delivery while contributing to a high-visibility enterprise initiative.
Contract Duration: 12 Months
Required Skills & Experience
3 years of experience in Desktop Support or hardware deployment/configuration
3 years of troubleshooting and supporting Windows 10/11 environments
3 years of experience with Microsoft 365 Apps for Business deployments
2 years of deskside or customer-facing IT support experience
Bachelor's degree in Information Technology or equivalent professional experience
Strong communication skills and a customer-service mindset
Proven reliability, consistency, and follow-through in job performance
Desired Skills & Experience
CompTIA A certification
ITIL v4 certification or equivalent knowledge of ITIL service management principles
Microsoft MD-102 (Endpoint Administrator) certification
Experience with enterprise-scale device refresh or deployment projects
Strong critical thinking, organization, and documentation skills
What You Will Be Doing
Tech Breakdown
50% Hardware and Device Deployment
30% Software Configuration and Troubleshooting
20% Customer Support and Escalation Management
Daily Responsibilities
80% Hands-on technical support and workstation setup
15% Coordination and communication with project and end-user teams
5% Reporting, documentation, and inventory tracking
A large, established organization in Lawrenceville, GA is seeking an IT Systems Analyst III for a 12 month onsite contract. This role is ideal for a hands-on IT professional with a background in desktop support, hardware deployment, and end-user service delivery. You'll be part of a collaborative technology team focused on upgrading and modernizing workstations and mobile systems across the enterprise.
If you enjoy solving problems, supporting people, and improving systems, this role offers the perfect blend of technical challenge and user-facing interaction. You'll join a project team responsible for removing obsolete hardware and deploying new laptops and monitors to internal staff-playing a key role in a large-scale modernization effort. This is an excellent opportunity to strengthen your expertise in Windows 10/11, Microsoft 365, and ITIL-based service delivery while contributing to a high-visibility enterprise initiative.
Contract Duration: 12 Months
Required Skills & Experience
3 years of experience in Desktop Support or hardware deployment/configuration
3 years of troubleshooting and supporting Windows 10/11 environments
3 years of experience with Microsoft 365 Apps for Business deployments
2 years of deskside or customer-facing IT support experience
Bachelor's degree in Information Technology or equivalent professional experience
Strong communication skills and a customer-service mindset
Proven reliability, consistency, and follow-through in job performance
Desired Skills & Experience
CompTIA A certification
ITIL v4 certification or equivalent knowledge of ITIL service management principles
Microsoft MD-102 (Endpoint Administrator) certification
Experience with enterprise-scale device refresh or deployment projects
Strong critical thinking, organization, and documentation skills
What You Will Be Doing
Tech Breakdown
50% Hardware and Device Deployment
30% Software Configuration and Troubleshooting
20% Customer Support and Escalation Management
Daily Responsibilities
80% Hands-on technical support and workstation setup
15% Coordination and communication with project and end-user teams
5% Reporting, documentation, and inventory tracking
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Salary : $28