What are the responsibilities and job description for the Support Manager position at Mosaic?
If making a positive impact in the lives of others is a constant on your to-do list — you’ll LOVE working with a team that puts people first.
We’re looking for a Direct Support Manager to join our team!
This position’s primary focus is to coordinate and direct operations of our Residential and/or Day Services Program. This includes scheduling of staff, implementing program plans, and coordinating appointments and activities for the individuals served.
Who will love this job:
A coach and leader - you inspire solution-oriented thinking to those around you and are always ready to take on new challenges and situations
A teacher - not only do you love providing tangible solutions to others but you naturally bring the tools and perspective that help others “connect the dots”
A mediator - you naturally draw people together and are a catalyst for building trusting relationships
A creative problem-solver- you aren’t afraid to analyze a situation, identify potential problems, and make the necessary adjustments
What you’ll do:
- Bring valuable insights, institutional knowledge, and assistance to members of the direct support team.
- Demonstrate and train team members to interact with the people we serve in an emotionally supportive and therapeutic manner.
- Oversee the maintenance and upkeep of the residential facility and vehicles, ensuring all living environments and program activities are in compliance with regulatory requirements and accreditation standards
- Provide guidance and assist with emergency situations on an on-call basis
- Manage petty cash funds and other financial accounts, as well as the purchasing of groceries and supplies.
- Maintain medical, social and programmatic files with detailed and accurate documentation
Commitment to Mosaic Values:
At Mosaic, we believe in creating a workplace where everyone has the chance to contribute and succeed. This commitment is not just a policy, it's the way we work. It's good for the workforce, it's good for Mosaic, and it's the right thing to do.
Ideally you should have ...
- A passion to serve others
- Strong attention to detail
- A curious, resourceful, and solution-oriented mindset
- Excellent time management skills and the ability to juggle multiple responsibilities while communicating honestly about your timelines, challenges and questions.
- Bachelor’s Degree in a related field
- Four years of experience in a related field
- One year experience in a supervisory or management role
- Certification in CPR and First Aid
Extras we think you’ll love:
- Competitive Pay
- Health Insurance
- Professional & Personal Development Opportunities
- Tuition Reimbursement
- Paid Time Off (you earn it from day 1!)