What are the responsibilities and job description for the Looking for Chinese-speaking Front Desk Receptionist - No-Fault, Workers Compensation Experience position at Mosaic Diagnostic Imaging?
Job Description
About Us
We are a state-of-the-art MRI facility dedicated to providing exceptional care and service to our patients. As a rapidly growing organization, we value professionalism, compassion, and efficiency in delivering accurate and timely imaging services.
Job Summary
We are seeking a highly organized and customer-oriented Front Desk Receptionist to join our team. The ideal candidate will have experience in medical facilities, excel in managing patient interactions, and thrive in a fast-paced environment.
Responsibilities
- Greeting and assist patients warmly as they arrive at the facility
- Manage appointment scheduling and patient check-ins/out efficiently
- Ensure accurate patient registration, insurance verification, and data entry
- Answer phone calls and communicate clearly with patients
- Maintain a clean and organized front desk area
- Coordinate with medical staff to ensure smooth patient flow
- Handle inquiries about services, procedures, and insurance with professionalism
- Assist with administrative tasks such as filing, record-keeping, and correspondence
- Maintain patient confidentiality in accordance with HIPAA regulations
Schedule & Availability Requirements
- Availability for full-time or part-time schedules
- Ability to work weekends
- Flexibility to float between locations if needed
Qualifications
- Strong English communication skills (spoken and written)
- Fluency in Chinese (required)
- Previous experience in a medical facility (MRI or imaging experience preferred)
- Strong interpersonal and communication skills with a friendly demeanor
- Proficiency in medical scheduling software and basic office tools (e.g., MS Office)
- Knowledge of medical terminology and insurance processes is a plus
- Exceptional multitasking abilities and attention to detail
- High school diploma or equivalent required; additional certifications in medical administration are advantageous
Benefits:
- 401(k)
- Paid time off
- Paid training
- Parental leave
Experience:
- Customer service: 1 year (Required)
- Medical terminology: 1 year (Preferred)
- Computer skills: 1 year (Required)
Work Location: In person
Pay: $20.00 - $23.00 per hour
Benefits:
- 401(k) matching
- Free parking
- Paid sick time
- Paid time off
- Paid training
Work Location: In person
Salary : $20 - $23